Hey this is Ginny from the Peel support team. I wanted to reach out and apologize. Peel has been overloaded with iPhone 7 case orders. Your Peel iPhone 7 Plus case order in Black should have been shipping within 1-2 days, but we’ve had such a massive influx of orders that our warehouse and support team has been slammed. We just ran out of stock on your item. The good news is more are being rushed to our warehouse and will get to us Thursday or Friday this week.
I’d like to offer the best solution we can given the circumstances. I’d like to refund your shipping on this order. When we get your items in later this week, our warehouse team will get it shipped out to you as fast as we can. I’m so sorry about this! I hope you can hang tight just a little longer
Please let me know if this works. If you’ve already spoken to someone from our team about this delay, please ignore this message.
Also, please note that we’re pretty slammed right now with questions and inquiries, so please give us a little bit of time (a couple days) to reply. We’ll get back to you as fast as we can!