iPhone People cannot hear me in Skype and Viber

Discussion in 'iOS 7' started by whyNotWorking, Aug 29, 2014.

  1. whyNotWorking macrumors newbie

    Joined:
    Aug 29, 2014
    #1
    I have an iPhone 5 and I recently upgraded to iOS 7.1.2

    Since the upgrade, there have been issues with skype and viber. I can hear people but other people cannot hear me. I checked privacy and I have allowed both the services to access my microphone.

    In both skype and viber, it was working for some time and then it stopped working.

    I was talking to someone on viber today and she could hear me fine. Suddenly the call dropped and when I called her back, she couldn't hear me. I tried restarting the phone, toggling the microphone access controls. Nothing worked. Something similar happened with skype too. Both Skype and Viber are in the latest version.

    Please help me out. I tried searching for a solution online but I couldn't find anything.:confused:

    Thanks in advance
     
  2. dcharleyultra macrumors 6502

    Joined:
    Sep 28, 2013
    #2
    Have you tried uninstalling and then reinstalling the apps after a reboot?
     
  3. whyNotWorking thread starter macrumors newbie

    Joined:
    Aug 29, 2014
  4. dcharleyultra macrumors 6502

    Joined:
    Sep 28, 2013
    #4
    The only other thing I can think of is to backup using iTunes, restore as new, test the two apps, then restore your backup.
     
  5. whyNotWorking thread starter macrumors newbie

    Joined:
    Aug 29, 2014
    #5
    Sorry but just so I am clear, I should backup my phone to iTunes and then restore to factory settings?
     
  6. dcharleyultra macrumors 6502

    Joined:
    Sep 28, 2013
    #6
    Yes, that's what I would suggest if all else fails.
     

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