People Can't hear me!

Discussion in 'iPhone' started by kh080510, Mar 30, 2015.

  1. kh080510 macrumors newbie

    Joined:
    Mar 30, 2015
    #1
    I tried researching about this and got no response. My problem is that whenever I am on a call and my finger slides over the headphone jack the person on the other end can not hear me at all! The phone also then makes a sound, the best way I can describe that sound is when you cover or tap a microphone, that sound. This is frustruating and was wondering if it happens to others. I tested it just now with my wife on the other end and she could not hear me at all when the headphone jack was covered by my finger. Any suggestions?

    iPhone 6 Plus, iOS 8.2
     
  2. cmichaelb macrumors 68020

    cmichaelb

    Joined:
    Aug 6, 2008
    Location:
    Kansas
    #2
    The microphone is right next to the headphone jack. You are probably covering up the mic as well. Trying gripping the phone by the sides rather than the bottom.

    [​IMG]
     
  3. kh080510 thread starter macrumors newbie

    Joined:
    Mar 30, 2015
    #3
    oh great! So now I am "holding it wrong"?
     
  4. cmichaelb macrumors 68020

    cmichaelb

    Joined:
    Aug 6, 2008
    Location:
    Kansas
    #4
    Well, I didn't want to use that phrase :eek:, but yes lol. :D

    I added a pic to my original post showing a diagram
     
  5. kh080510 thread starter macrumors newbie

    Joined:
    Mar 30, 2015
    #5
    thanks for the quick reply. I can't imagine that the mic is that sensitive that I can't be heard at all by covering it slightly with my finger...?
     
  6. cmichaelb macrumors 68020

    cmichaelb

    Joined:
    Aug 6, 2008
    Location:
    Kansas
    #6
    I don't know, but it's worth a shot. It seems like the most likely issue based on your description.
     
  7. Jstuts5797 macrumors 6502a

    Joined:
    Dec 15, 2013
    #7
    I'm experiencing this same issue as well. As strange as it is for a cell phone I rarely actually use it as a phone, lol. Mostly texting... So it really isn't a huge thing with me. If my phone is defective in some way though I guess I should get it fixed.
     
  8. HEK, Mar 31, 2015
    Last edited: Apr 1, 2015

    HEK macrumors 68030

    HEK

    Joined:
    Sep 24, 2013
  9. Meister Suspended

    Meister

    Joined:
    Oct 10, 2013
    #9
    Covering the microphone can cause this problem, like with any other phone.
    Also check the mute button.

    If it still doesn't work, make an appointment at the genius bar.
     
  10. cmichaelb macrumors 68020

    cmichaelb

    Joined:
    Aug 6, 2008
    Location:
    Kansas
    #10
    You can also have an issue when covering up any of the noise cancelling mics.
     
  11. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #11
    There's certainly that too. And the noise cancellation setting might be affecting things as well in some cases.
     

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