People can't hear when in the phone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by dmx, May 14, 2016.

  1. dmx macrumors 6502

    Joined:
    Oct 25, 2008
    #1
    When on the phone with anyone, they can't really hear me. I'm not garbled, its just I sound really quiet as if I'm talking into the phone from a distance. It's a 6 Plus.

    Voice memos sound fine. Siri works fine. Video recording audio sounds fine. The problem mainly occurs when I have my phone to my ear talking to someone. If I put them on speaker, they say I sound much better. I've removed all cables and screen protectors.

    Any ideas of what the issue could be?

    Thanks!
     
  2. bandofbrothers macrumors 601

    bandofbrothers

    Joined:
    Oct 14, 2007
    Location:
    Uk
    #2
    Lint / dust maybe.

    The quality of Network Signal.

    Any possible chance of water ingress ?

    Maybe seek advice / assistance from your most local Geniusbar.
     
  3. MiniGeek macrumors member

    Joined:
    Apr 10, 2016
    #3
    Can you hear them OK?

    My spouse's phone had a problem where anything with a phone call could barely be heard. After some looking around online and seeing that others were experiencing something similar, I went into his settings and enabled hearing aide mode. Go to Settings-General-Accessibility-Hearing Aids-Hearing Aid Mode. Try toggling that on and see if that helps. There's also a Phone Noise Cancellation switch. That will get disabled if you toggle on Hearing Aid Mode, but maybe try that one first to see if it works?
     

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