Just wanted to post this quick note to not only say how pleased i was with Apple Chadstone's (Australia) treatment of dealing with my unhappiness over a new MacBook Pro i purchased there a couple of weeks ago. Also wanted to say MacBook's without inherent faults do exist! Bought my first ever Mac there (2.4 MBP 15") which upon initial inspection had a small scratch on it, a loose battery cover, scuffed packaging (On the inside) and for what it's worth, an October age on it when i purchased it in Feb (Trivial i know, but worth a mention). Anyhow, took it down to Chadstone because i figured i had nothing to loose but my pride, and if these issues where something that played on my mind then why not let a Genius hear my story. So, took it in, and in under 10 mins the Genius there decided he'd replace it on the spot for the loose battey cover (Didn't really care much for the other issues but that didn't bother me!) Got my replacement a couple of days later as they were out of stock, and it's faultless! No dead pixels, slanted keys, loose battery, excessive screen bleed cover or any scratches of any sort! Couldn't be happier and just wanted to reassure people (Because you only seem to hear about the negative stories these day) that perfect MacBook's do exist!