If I weren’t in shock I’d probably cry. I have learned to have three backups for my teaching files. I unfortunately lost two backup drives within two days of each other and had temporally removed the important ones I had on a laptop as my 3rd storage. (Last month, I removed the laptop files to make room for iPad files so I could load movies for a long overseas flight) So two days ago my Seagate T5 got very hot and now does not show up on either Mac with different USB cords. It has an extremely dim light and the regular whirring noise if very faint. I went to my old Hitachi T3 and found my most crucial files are not there and it’s likely failing as well. It is having trouble showing up on either computer even with a new cord and different ISOs. The light blinks rapidly and the cord is very touchy. I tried to use Disk Utility but I get the message: " Disk Utility cannot repair Hitatchi Back up Drive. You can still open or copy files on the disk, but you can’t save changes to files on the disk. Back up the disk and reformat it as soon as you can". I must’ve had my most important teaching files on the laptop. I could recreate them if the T3 doesn’t die. I’ve followed these suggestions (except the freezer) and see that I need a professional service. https://forums.macrumors.com/threads/cataclysmic-external-hard-drive-fail.2165581/#post-27011638 Does anyone recommend a particular service? I don’t like having my data looked at by others, like credit card info, but I cannot think of another way. I am off of Seagate for good. (I do have to carry my drive between home and school so I know that is probably rough on the cords, etc). But this has happened too many times. I am a teacher without a lot of money to pay for cloud storage and don’t really understand what iCloud will and will not store, like movies and music, so I need a recommendation there as well for a new brand and remote storage. Of course, that’s if 7 years of lesson plans are even recoverable. (I don’t even want to think about old family pictures) So in a nutshell: 1. who can recover my data professionally that is trustworthy (I live in Dallas but could send it off). 2. what’s the best external HD to purchase ASAP that I can transfer over data before the 2nd one crashes. 3. what remote data storage is recommended?