hello all, brand new macbook pro with leopard 10.5.2. after coming out of shut down, this morning all the letter keys and the spacebar do not work. there is no numlock key on f5 or f6. i don't even get numbers when i press j/k/l/u/i/o etc. HOWEVER when i made a test account, logged in as test, the test account has j/k/l etc mapped to numbers. other letter keys do not respond. i restart to get back into admin (cant type the password!!), and strangely, letter keys don't work, don't even give me numerals. i've searched the forums, it seems the 10.5.2 os has issues with keyboard and numlock... but nothing i've read here worked for me. spent an hour with apple support by phone, still no go. thought i might find interesting advice here. i have tried: - resetting PRAM (isn't it weird that i can reset PRAM? because obviously it recognizes that i held down P and R, but i can't use those keys after startup.) - powering off, taking out battery - deleting relevant preferences - deleting cache in library - resetting every default setting i can find - when i try to install the software update and keyboard firmware update, it tells me :this computer already has this installed going absolutely nuts about this. it's brand new! argh! thanks in advance for any advice, aya.