Persistent 1604 error when trying to upgrade via iTunes

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Krupke, May 5, 2012.

  1. Krupke macrumors member

    Joined:
    May 5, 2012
    #1
    I am simply trying to upgrade my iPhone 4s with Apple's latest firmware, using recovery mode (not DFU, though I tried that). Nothing's working. It goes through the motions, but I keep getting error 1604 (sometimes 1601) at the end of the process. I disabled virus and firewall during the process. I'm using the very latest iTunes (10.6.1.7), recently installed. I went and bought a high quality connection cable (plugging directly in the main USB port), in case it was that. This is not a jailbroken phone. It is locked however, with a passcode I don't have. Could that be preventing a firmware upgrade or restore, or is there something I'm overlooking that may resolve the issue?
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
  3. Krupke thread starter macrumors member

    Joined:
    May 5, 2012
    #3
    Is that necessary to the process of upgrading the firmware?
     
  4. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
  5. Krupke thread starter macrumors member

    Joined:
    May 5, 2012
    #5
    The nearest Apple store is hundreds of miles away from me! :eek: That's why I need to do this online.
     

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