Persistent Restore Screen

Discussion in 'iPhone' started by mdkrebs11, Aug 6, 2008.

  1. mdkrebs11 macrumors member

    Joined:
    Jul 14, 2008
    #1
    My iPhone was pretty buggy (lagging issues with contacts and sms) so I thought I would do a restore to see if that fixed any of the problems. I have a 3G and it is updated with the recent software release. After the restore it put all my info back in (i.e. recent calls, texts, etc.) so it seemed to work perfectly (although didn't fix any of the lagging issues). But now when I connect to iTunes, it defaults to the Set Up Your iPhone screen and I can either Set Up As A New Phone or Restore From The Backup Of: I have already restored so not sure why this screen keeps coming back. So I tried to restore again to my most recent backup and it went through the 10 minute process again only to still bring up this screen every time I plug in the iPhone. I've gone into preferences and reset sync history (leaving the last backup on there in case I need it). Any ideas on how to get past this endless loop?
     
  2. mikey28 macrumors 6502

    Joined:
    Aug 6, 2008
    #2
    this might help

    I went through that a few days ago, when i updated my 3G to 2.1. It was a never ending restore cycle, that I couldn't escape: I deleted and restored my itunes, I turned my phone off/ on: nothing worked.

    I did this. I simply clicked the button that said "set up as a new phone" and it set up the phone perfectly. I don't know why, but that is what worked. It didn't make me reactivate the phone or anything or transfer my phone number, it just seemed to get me out of that "loop".
     
  3. avaloncourt macrumors 65816

    Joined:
    Oct 18, 2007
    #3
    I had the same thing happen and did the same as mikey. The one way out was to set up as a new phone.
     
  4. paulold macrumors 6502

    Joined:
    Mar 3, 2008
    Location:
    Washington, DC
    #4
    This happened to me as well. I had called Apple Care after spending the day trying to fix it myself and the guy at Apple Care had me delete my iTunes (by removing specific files), reinstalling it and then trying to resync my iPhone. Since everything other than my media was still on my iPhone, he had me choose setting up a new phone which ended up working fine. He was prepared to try restoring yet again from backup but since using the new phone option worked, we stuck with it. I recommend that you call Apple Care and have them walk you thru it. You get a year of phone support with an iPhone, so use it.
     
  5. mdkrebs11 thread starter macrumors member

    Joined:
    Jul 14, 2008
    #5
    Thanks everyone! Just checked Set Up New Phone and it worked perfectly. Was afraid it would erase everything on my phone but it didn't. Just started acting normally again. Thanks!!!!!!
     

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