Persistent white screen.

Discussion in 'iPod touch' started by Deamond59, May 13, 2011.

  1. Deamond59 macrumors newbie

    Joined:
    Mar 29, 2009
    #1
    Early this morning my Ipod touch 4g's screen went white. I did not drop it or cause any physical damage, the screen was just white 5 minutes after I had last used it. I could still interact with it and play music and use apps by remembering where I needed to touch, the screen was just white.

    I then installed the newest update (4.3.3 I think) and the screen started to work again. However after a few minutes while using the timer app the screen started glitching and over a period of about 15 seconds became white again.

    I just DFU restored it but the screen is still white.

    I am not quite sure if it is a hardware of software issue but does any one know what I can do?
     
  2. tablo13 macrumors 65816

    tablo13

    Joined:
    Jul 29, 2010
    Location:
    Edmonton, Alberta, Canada
    #2
    I was able to temporarily fix it by covering the light sensor (alongside the front camera) since the brightness was automatic, but after I powered it off it was white again. The best way is to just get a replacement.
     
  3. Deamond59 thread starter macrumors newbie

    Joined:
    Mar 29, 2009
    #3
    Since the device is under one year old do you think apple will supply me with a new one because the problem was with the ipod or will I have to purchase a new one?
     
  4. A N G E L macrumors member

    A N G E L

    Joined:
    Sep 20, 2008
    Location:
    San Francisco, CA
    #4
    You can request a replacement or even request that the screen be replaced alone. This was an ongoing issue with my iPhone 3GS, but the issue was fixed with a simple change in screens. :)

    Call your local Apple Store and figure out what options they can offer you.

    If your iPod works completely fine (aside from just the screen), I highly suggest ONLY getting the screen replaced. When I owned an iPod touch a while back, I had about 4-5 replacements.

    Don't take your chances on a possibly faulty iPod touch, just replace the screen. :)

    I saw this thread and had to share my 2 cents w/ experience. Good luck!

    edit: If your iPod is less than one year old, the limited one-year warranty still applies to it. I didn't buy AppleCare for my iPod touch and still managed to get it replaced those 4-5 times, lol
     

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