Personal update: 128 gb SSD failure resolved

Discussion in 'MacBook Air' started by jgc, Oct 25, 2013.

  1. jgc macrumors regular

    Joined:
    Feb 21, 2012
    Location:
    Canada
    #1
    Hey guys,

    There was a bit of interest on hearing about what happened to people with failures of their SSDs on the mid-2012 Mac. Below is what happened, your mileage will definitely vary.

    Got diagnosed, was told I needed to replace the SSD. Got a phone call a day or so later saying that there was a major constraint company-wide on the part, so they'd simply replace my laptop.

    Went in today and got my replacement. Mine was mid-2012 CTO, the only change being an upgrade in RAM to 8 gb (still base level processor and 128 gb SSD). Since they didn't have that in stock, they gave me the fully loaded version (512 gb SSD, 8 gb RAM, updated processor). To make it even better, I got the mid-2013 version instead of the mid-2012 version.

    I'm sure YMMV, but it looks like Apple will be doing (at least locally in Canada, but probably most places) replacement for an equal-or-better model of the current 2013 edition.

    Best of luck to all!
     
  2. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #2
    Wow! Congrats on the great luck and kudos to Apple for taking care of their customer! :cool:
     
  3. jgc thread starter macrumors regular

    Joined:
    Feb 21, 2012
    Location:
    Canada
    #3
    Thanks, I'm really impressed. Obviously not everyone is going to have the same luck that I had, but Apple is definitely taking care of this issue and is not afraid to be a little over-generous to fix it.
     
  4. coldjeanzzz macrumors 6502a

    Joined:
    Nov 4, 2012
    #4
    This is why I was kind of hoping my Toshiba 128 GB SSD would fail lol, but I applied some update a few weeks ago that was supposed to fix it.
     
  5. macgeek88 Suspended

    Joined:
    Jan 16, 2013
    Location:
    Illinois
    #5
    Nice! My 2012 13' 128GB 4GB RAM is the shop right now for the SSD. Update failed and so I took it right in. No retail stores around but one AASP so I took it there.

    This MBA has had a defective battery and display replacement too, so maybe, just maybe even though it's out of warranty I'll get a replacement. Not holding my breath though.
     
  6. cerberusss macrumors 6502a

    cerberusss

    Joined:
    Aug 25, 2013
    Location:
    The Netherlands
  7. jgc thread starter macrumors regular

    Joined:
    Feb 21, 2012
    Location:
    Canada
    #7
    Lol yeah I know what you mean now. Unfortunately I am still out $200 for the OWC drive I bought, so although it did work out in the end I am down a bit of money.
    Good luck then! Hopefully they end up replacing yours with a mid-2013 as well. I'm wondering if they're trying to replace with refurb 2012's when possible (for more common models such as yours) and only resorting to mid-2013 for CTO. Guess you'll find out soon!
    No doubt. Out $200 on the initial part replacement from OWC but I have a much better laptop and pushed the need to buy one back 15 months. Not bad overall.
     
  8. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #8
    If you still have it, get one of these guys and you can turn that into a nice external SSD.



    If not, well, $200 for what amounts to an upgrade to the current tech isn't THAT bad. :)
     
  9. jgc thread starter macrumors regular

    Joined:
    Feb 21, 2012
    Location:
    Canada
    #9
    The OWC drive came with an aluminum USB 3.0 case... I'm just not sure what I want to use it for. I have a 2 TB desktop drive for music, videos, and other stuff, a 750 GB portable drive that was used for backups and more immediate file storage (now will just be for backups), and many SD cards/USB drives. I don't know what I could use it for. Looking at selling it though.

    But you're right... at the end of the day, if that deal was offered to me, I'd drop the $200 then and there.
     
  10. macgeek88 Suspended

    Joined:
    Jan 16, 2013
    Location:
    Illinois
    #10
    Well, they just called me and they simply replaced the drive. That's ok. I'm hoping I can get another year out of it. Can't upgrade the RAM but maybe I'll get a 2013 SSD or something a bit faster.
     

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