Petition for Mac Pro 2013 with GPU problems (GPU D300 D500 D700)

[kinetos]

The Mac Pro 2013 have many manufacturing problems with the GPU’s (D300 D500 D700).

https://www.change.org/p/apple-pour...2013-avec-les-problèmes-de-gpu-et-logic-board

This petition has been created to make things change, and to make Apple do something about the problems associated with these machines made for professionals.

Despite what Apple says, all the GPU’s are concerned by these manufacturing issues. However, since the problems have been observed, a single repair program have been created, only for the D500 and D700.

I myself have a Mac Pro 2013 with two D300 and frequent freezing issues of the machine, which force me to do a reboot or even sometimes a hard reboot.

Of course, the professionnal using here becomes difficult.

After a long fight with an Apple Store located in the north of France, sending every week emails with the GPU’s crash logs, and many long telephone conversations with Apple support, I didn’t get a positive answer.

Online discussion threads have been created on some websites well known by the Apple addicts, and also on Apple forums where we can note many problems about the GPU’s and the logic boards of those machines.

https://forums.macrumors.com/threads/mac-pro-late-2013-gpu-driver-issues.1860297/page-32

https://discussions.apple.com/thread/6848249?start=165&tstart=0

http://www.macg.co/mac/2016/07/la-fiabilite-cette-mauvaise-surprise-du-mac-pro-2013-94895

http://www.macg.co/mac/2016/07/le-mac-pro-desespere-les-pros-94826

http://forum.mac4ever.com/a-defaut-...les-gpu-des-mac-pro-2013-de-2015-t117814.html

I thank you for reading this, and if you encounter the same problems I have, you are welcome to join the petition.

 

[keysofanxiety]

Pretty much every single Mac since 2008 with a dGPU has a high failure rate, mainly due to:

1) Environmentally friendly thermal paste, which is less effective as a result. The planet smiles whenever Apple use it. Well, until the Logic Board fries and the computer's dumped into a pond.

2) Liberal use of thermal paste. Only a tiny bit of paste should be used. The more you put on, it actually has the opposite effect. I've seen Macs with paste that must have been applied with a hose.

3) Thermal design/appropriate cooling. Mainly the iMacs that have these issues. MacBook Pros have some of the best thermal design in the industry. It needs to be addressed, though.

4) Wrong GPUs. Don't pick ones that run hot as hell. That'll just compound the thermal paste cracking.

 

[ActionableMango]

Despite what Apple says, all the GPU’s are concerned by these manufacturing issues. However, since the problems have been observed, a single repair program have been created, only for the D500 and D700.

I myself have a Mac Pro 2013 with two D300 and frequent freezing issues of the machine, which force me to do a reboot or even sometimes a hard reboot.

Yes, plenty of similar D300 problems in this thread:
https://forums.macrumors.com/threads/mac-pro-late-2013-gpu-driver-issues.1860297/

If I'm not mistaken, at least one or two people in that thread were able to use that recall campaign for their D300 Mac Pros with similar problems even though those GPUs are not explicitly named.