Phantom Messages Notification Bubble

[lordofthereef]

I am baffled by this issue my mom's 5S is having. It always shows a minimum of 5 unread messages in notifications for her messages app.

I have tried clearing notification center

I have tried deleting all of her messages threads (both sms/mms adnd imessage)

I have tried turning off notifications for a 24 hour period of time and then enabling them again (a potential fix I read). Nothing seems to help.

Ideas?

 

[bjb.butler]

I am baffled by this issue my mom's 5S is having. It always shows a minimum of 5 unread messages in notifications for her messages app.

I have tried clearing notification center

I have tried deleting all of her messages threads (both sms/mms adnd imessage)

I have tried turning off notifications for a 24 hour period of time and then enabling them again (a potential fix I read). Nothing seems to help.

Ideas?

Factory Restore or Reset All Settings. And set up as new phone

 

[JT2002TJ]

Ive had this before. What solved it was deleting all messages, closing messaging app, turning data/wifi off then restarting the phone. I think it was an issue with not getting a text (not an imessage). Another option is to do all that then sync with itunes to see if that fixes it.

 

[lordofthereef]

Factory Restore or Reset All Settings. And set up as new phone

Tha's kind of my last resort option.

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Ive had this before. What solved it was deleting all messages, closing messaging app, turning data/wifi off then restarting the phone. I think it was an issue with not getting a text (not an imessage). Another option is to do all that then sync with itunes to see if that fixes it.

I will give this a go

 

[nateo200]

I had this issue but it ended up just being a notification deep within my iPhone that I didn't see...Syncing with iTunes always seamed to knock down notifications too but I havent done it in a while.

Tha's kind of my last resort option.

LOL I love when people say that. Like seriously wtf?! That's like saying, your cars radio isn't working, burn the entire thing to the ground and get a new one.

 

[lordofthereef]

I had this issue but it ended up just being a notification deep within my iPhone that I didn't see...Syncing with iTunes always seamed to knock down notifications too but I havent done it in a while.



LOL I love when people say that. Like seriously wtf?! That's like saying, your cars radio isn't working, burn the entire thing to the ground and get a new one.

So, she's enver actually synced with iTunes. She always just does iCloud backups. Are you suggesting restoring from a backup? Or actually setting it up to sync to itunes for the sake of attempting to solve the issue?

 

[lordofthereef]

Just to put the thread to bed...

I backed up to icloud, wiped the phone, updated to 8.1.1 (it didn;t have enough space to do so otherwise), restored from iCloud, and the notifications fixed themselves. There was a text thread (sent by me) that wasn't viewable before I did all of this. I could see the actual thread with five unread messages posts restore and I just deleted it.

Strange bug, to say the least.