Phantom Messages Notification Bubble

Discussion in 'iPhone' started by lordofthereef, Nov 14, 2014.

  1. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #1
    I am baffled by this issue my mom's 5S is having. It always shows a minimum of 5 unread messages in notifications for her messages app.

    I have tried clearing notification center

    I have tried deleting all of her messages threads (both sms/mms adnd imessage)

    I have tried turning off notifications for a 24 hour period of time and then enabling them again (a potential fix I read). Nothing seems to help.

    Ideas?
     
  2. bjb.butler macrumors 6502a

    bjb.butler

    Joined:
    Aug 18, 2008
    Location:
    Southern California
    #2
    Factory Restore or Reset All Settings. And set up as new phone
     
  3. JT2002TJ macrumors 6502a

    Joined:
    Nov 7, 2013
    #3
    Ive had this before. What solved it was deleting all messages, closing messaging app, turning data/wifi off then restarting the phone. I think it was an issue with not getting a text (not an imessage). Another option is to do all that then sync with itunes to see if that fixes it.
     
  4. lordofthereef thread starter macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #4
    Tha's kind of my last resort option. :(

    ----------

    I will give this a go
     
  5. nateo200 macrumors 68030

    nateo200

    Joined:
    Feb 4, 2009
    Location:
    Northern District NY
    #5
    I had this issue but it ended up just being a notification deep within my iPhone that I didn't see...Syncing with iTunes always seamed to knock down notifications too but I havent done it in a while.

    LOL I love when people say that. Like seriously wtf?! That's like saying, your cars radio isn't working, burn the entire thing to the ground and get a new one.
     
  6. lordofthereef thread starter macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #6
    So, she's enver actually synced with iTunes. She always just does iCloud backups. Are you suggesting restoring from a backup? Or actually setting it up to sync to itunes for the sake of attempting to solve the issue?
     
  7. lordofthereef thread starter macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #7
    Just to put the thread to bed...

    I backed up to icloud, wiped the phone, updated to 8.1.1 (it didn;t have enough space to do so otherwise), restored from iCloud, and the notifications fixed themselves. There was a text thread (sent by me) that wasn't viewable before I did all of this. I could see the actual thread with five unread messages posts restore and I just deleted it.

    Strange bug, to say the least.
     

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