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Phone calls won't work UNLESS I'm on speaker!

E

eroxx

macrumors 6502a
Original poster
Jul 27, 2010
801
1
For whatever reason, my new iPhone 5 won't let me listen/talk on the phone unless I'm doing it through speaker/blutooth.

The regular speaker DOES work (music/etc)

But if I'm on a phone call, I don't hear anything unless I'm on speaker.
 
eroxx said:
For whatever reason, my new iPhone 5 won't let me listen/talk on the phone unless I'm doing it through speaker/blutooth.

The regular speaker DOES work (music/etc)

But if I'm on a phone call, I don't hear anything unless I'm on speaker.
Click to expand...

Sounds like a call or visit to the Apple store is in order...:confused:
 
eroxx said:
For whatever reason, my new iPhone 5 won't let me listen/talk on the phone unless I'm doing it through speaker/blutooth.

The regular speaker DOES work (music/etc)

But if I'm on a phone call, I don't hear anything unless I'm on speaker.
Click to expand...

Have you taken off the plastic cover on the front of the iphone? The cover blocks the earpiece...
 
eroxx said:
For whatever reason, my new iPhone 5 won't let me listen/talk on the phone unless I'm doing it through speaker/blutooth.

The regular speaker DOES work (music/etc)

But if I'm on a phone call, I don't hear anything unless I'm on speaker.
Click to expand...

I had this problem intermittently with my iPhone 4S. It would happen about every 4-5 calls. I sent it back to Apple and they sent me a new phone. Never had a problem since then.

I'd exchange it for a new one.
 
Seriously, why are you posting on here? It's a personal matter that you need to resolve directly with Apple. Obviously, 99.9999999999999% of us don't have this issue so it's not a flaw of the OS or the phone's design.
 
I posted it on the (off) chance that someone else had this issue and resolved it without having to take it back, get a new phone, restore the new phone, etc ... It took you more effort to criticize my post than to not answer.
 
eroxx said:
I posted it on the (off) chance that someone else had this issue and resolved it without having to take it back, get a new phone, restore the new phone, etc ... It took you more effort to criticize my post than to not answer.
Click to expand...

Before returning try the following:

Goto settings > General > Reset > reset all settings

If that doesn't fix it connect to iTunes and do a restore then set it up as a new iPhone.

These are all the basic things apple will get you to do anyway. If all that fails then its a broken earpiece.
 
Try plugging your headphones in and unplugging them. I've had an issue before where the phone thought the headphones were still connected and was routing all audio to the headphone jack.
 
JoshS said:
Try plugging your headphones in and unplugging them. I've had an issue before where the phone thought the headphones were still connected and was routing all audio to the headphone jack.
Click to expand...

Yup, this has worked for me in the past as well.
 
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