Phone calls won't work UNLESS I'm on speaker!

Discussion in 'iOS 6' started by eroxx, Oct 15, 2012.

  1. eroxx macrumors 6502a

    Joined:
    Jul 27, 2010
    #1
    For whatever reason, my new iPhone 5 won't let me listen/talk on the phone unless I'm doing it through speaker/blutooth.

    The regular speaker DOES work (music/etc)

    But if I'm on a phone call, I don't hear anything unless I'm on speaker.
     
  2. MozMan68 macrumors 68000

    MozMan68

    Joined:
    Jun 29, 2010
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    Right here...
    #2
    Sounds like a call or visit to the Apple store is in order...:confused:
     
  3. aarif2012 macrumors member

    Joined:
    Aug 9, 2012
  4. Ent macrumors regular

    Joined:
    Jun 24, 2009
    #4
    Have you taken off the plastic cover on the front of the iphone? The cover blocks the earpiece...
     
  5. ruckleapple macrumors member

    Joined:
    Sep 13, 2012
    Location:
    Japan
    #5
    This was me when I got my iphone 4. Why can't I hear calls?! Taking the plastic off did the trick:eek:
     
  6. Josh220 macrumors regular

    Joined:
    Oct 29, 2008
    #6
    I vote for plastic too. It's not meant to stay on...
     
  7. climber20 macrumors member

    Joined:
    Feb 18, 2011
    #7
    I had this problem intermittently with my iPhone 4S. It would happen about every 4-5 calls. I sent it back to Apple and they sent me a new phone. Never had a problem since then.

    I'd exchange it for a new one.
     
  8. rwilliams macrumors 68040

    rwilliams

    Joined:
    Apr 8, 2009
    Location:
    Durham, NC
    #8
    Head to the Apple Store. I had this problem with an iPhone 4 and they gave me a replacement with no hassle.
     
  9. kappaknight macrumors 68000

    kappaknight

    Joined:
    Mar 5, 2009
    #9
    Seriously, why are you posting on here? It's a personal matter that you need to resolve directly with Apple. Obviously, 99.9999999999999% of us don't have this issue so it's not a flaw of the OS or the phone's design.
     
  10. eroxx thread starter macrumors 6502a

    Joined:
    Jul 27, 2010
    #10
    I posted it on the (off) chance that someone else had this issue and resolved it without having to take it back, get a new phone, restore the new phone, etc ... It took you more effort to criticize my post than to not answer.
     
  11. MozMan68 macrumors 68000

    MozMan68

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    #11
    I'm pretty sure if this was an issue, there would be a post already...and 200,000 responses...:p
     
  12. irnchriz macrumors 65816

    irnchriz

    Joined:
    May 2, 2005
    Location:
    Scotland
    #12
    Before returning try the following:

    Goto settings > General > Reset > reset all settings

    If that doesn't fix it connect to iTunes and do a restore then set it up as a new iPhone.

    These are all the basic things apple will get you to do anyway. If all that fails then its a broken earpiece.
     
  13. StumpyBloke, Oct 16, 2012
    Last edited: Oct 16, 2012

    StumpyBloke macrumors regular

    StumpyBloke

    Joined:
    Apr 21, 2012
    Location:
    England
    #13
    And guess what, I'll throw that question back to you!!! He asks a genuine question and all you can do is jump on him! Well done, you must feel so proud!
     
  14. JoshS macrumors member

    Joined:
    Sep 22, 2012
    #14
    Try plugging your headphones in and unplugging them. I've had an issue before where the phone thought the headphones were still connected and was routing all audio to the headphone jack.
     
  15. TOYSTER17 macrumors regular

    Joined:
    Aug 2, 2010
    #15
    Yup, this has worked for me in the past as well.
     

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