Phone constantly asking for Apple ID password

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Naramis, Apr 12, 2016.

  1. Naramis macrumors member

    Aug 23, 2013
    Hey guys, I recently changed to an iPhone 6s after 6 years of Android, and there are a few things I still haven't gotten used to.

    My iPhone asks me for my Apple ID password at least 3-4 times a day. Downloading apps (even free ones), rating apps, changing one setting or another.. sometimes it even asks for the password out of nowhere, for no reason at all.

    I thought Touch ID was supposed to replace this? Under Settings>Touch ID I have it set to use Touch ID instead of my password on the App Store, but it seems a hit and miss. Sometimes it asks for Touch ID, sometimes it asks for the password.

    Is there some setting I can change to use Touch ID for everything? My Apple ID and my phone's passcode are fairly troublesome to type, since I thought I would rarely use them, but it seems I might need to change to a weaker password if I'm going to have to type it all the time
  2. mildocjr macrumors 65816

    You are required to use TouchID every time to verify purchases, this is to prevent your kids from going on a spending spree after you've authorized a purchase. It is required for every purchase simply because it's not that hard to put your finger on the reader. If you are using a password then you can set it to never ask for free stuff or authorize all purchases for 15 minutes (again to protect against the kid purchase). This is only available while using a password because sometimes typing a password just takes a long time and frustrate the users.

    It will also use your password for apps that do not use TouchID authentication in their in-app purchases, or if it's badly coded. The final reason for using the passcode in the store is if you mis-fingered the sensor too many times in a row.

    As far as Passcode vs TouchId authentication methods, anything that could change your account requires a passcode, they won't let you in that easy, think of it as, "We know what you want to do, but are you really sure you want to do it? Enter that password to proceed!" Also modifying TouchID settings requires your password, well because what happens if you get a bad read and can't change the setting, and the fact that TouchID is the basis of security on newer devices so they ask the same question "We know what you want to do, but..." for modifying the security settings.

    As far as it asking for your password out of nowhere, you may have a corrupt user profile and signing out and signing back in has resolved this issue for me on a few occasions.
  3. Naramis thread starter macrumors member

    Aug 23, 2013
    I'm fine with Touch ID'ing every purchase, but that's not what's going on.. it's asking for the Apple ID password. I've also almost never mis-fingered the sensor.. It seems after I enter the password once, it will switch to asking for Touch ID for a while, but then will ask for the password again.
    Also, rating apps always asks for the password. As a result, not a single app gets a rating.

    I will try signing out and back in.. a corrupt user profiles makes sense, as I also see the same problem on my iPad and MacBook (I don't use the MacBook every day, but whenever I open it up the first thing it asks is to start an iTunes store session..)
  4. mildocjr macrumors 65816

    App ratings will always require a password, this is still a requirement.

    If you have any problems after you sign out and sign back in you can always try restoring your phone, that usually fixes those unexplainable bugs that you might have such as TouchID and password switching back and forth for purchases. If you are still having a problem then you may need to contact Apple Support.

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3 April 12, 2016