Phone dies at 70% or more

Discussion in 'iPhone' started by BPS611, Mar 27, 2017.

  1. BPS611 macrumors newbie

    Joined:
    Mar 27, 2017
    #1
    Hello,

    I have an upcoming reservation at the apple store, but I hate going there so I figured as a last resort I would see if anyone else is experiencing this problem and knows a fix. I've searched everywhere, including this forum without luck. My phone dies once it reaches around the low 70%'s, and asks me to plug it in before it can turn back on. I know this is a bug with older phones and articles say the 7 is immune, but mines experiencing the problem.

    First I tried to upgrade to the newest 10.3 beta software to see if 10.2.1 was the issue, no luck. Then I tried a DFU reset and set the iPhone up as new, but no luck there either. I also tried replacing my charger, no luck there. I noticed this morning it actually lost battery life while it was plugged in.

    I connected with an apple agent yesterday through my phone and he said the battery itself is fine when he ran a diagnostics check, which is why they scheduled an appointment for me. Any help would be appreciated! Thank You.
     
  2. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #2
    What iPhone do you have? I'm assuming the 7 based on what you said.

    But yeah definitely hardware. If it's the 7, they'll 100% be able to fix it free of charge as it'll still be under warranty.
     
  3. BPS611 thread starter macrumors newbie

    Joined:
    Mar 27, 2017
    #3
    Yes, my fault, it's the 7 plus. I guess there's only so much these guys can with a remote access diagnostics so yeah, hopefully they can just replace it.
     
  4. Steve121178 macrumors 68040

    Steve121178

    Joined:
    Apr 13, 2010
    Location:
    Bedfordshire, UK
    #4
    I had that exact problem 2 years ago with a 5s. As I had Apple Care, Apple gave me a refurb replacement.
     
  5. deano1972 macrumors 6502a

    deano1972

    Joined:
    Sep 16, 2016
    Location:
    United Kingdom
  6. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #6
    Definitely sounds like a hardware issue. I'm sure Apple will either fix or replace it. Be sure and back it up before your appointment.
     

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