Phone goes to sleep/locks screen whenever on a call

Discussion in 'iPhone Tips, Help and Troubleshooting' started by dr.devious, Jan 28, 2017.

  1. dr.devious macrumors regular

    dr.devious

    Joined:
    Nov 30, 2008
    Location:
    Truckee Meadows, NV
    #1
    My iPhone 7 Plus goes to sleep/locks screen whenever on a call. How do I prevent this?
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    Is this when simply talking using the earpiece (by the ear/face) or when using speakerphone or headphones/Bluetooth?
     
  3. dr.devious thread starter macrumors regular

    dr.devious

    Joined:
    Nov 30, 2008
    Location:
    Truckee Meadows, NV
    #3
    It does it with all calls but it's particularly frustrating when I am on speakerphone. I just want to hit end when the call is over rather than unlocking my phone, then navigating to the call, and then hitting end.
     
  4. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #4
    Usually in that case you see the call information at the top of the screen (as a photo or thumbnail with initials and a name or phone number) and you can just tap on that to go directly to the call screen.
     

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