phone is giving me error when I put into it's dock

Discussion in 'iPhone Tips, Help and Troubleshooting' started by siriusmuzik, Dec 15, 2007.

  1. siriusmuzik macrumors newbie

    Joined:
    Dec 12, 2007
    #1
    When i plug it in to the dock, Itunes tries to read it then it says:

    iTunes cannot read the contents of the iPhone. Go to the summary tab in iPhone preferences and click Restore to restore this iPhone to it's factory settings.



    Then, when I click restore, it gives me this error:

    The iPhone could not be restored - an unknown error occurred (-18)

    I have done nothing other than sync music to my iPhone. Music, that eventually disappeared god knows how.

    I haven't tried unlocking it or anything. So I don't know what could be the problem

    thanks for your help
     
  2. puckhead193 macrumors G3

    puckhead193

    Joined:
    May 25, 2004
    Location:
    NY
  3. siriusmuzik thread starter macrumors newbie

    Joined:
    Dec 12, 2007
    #3
    this is bull, I haven't even done anything to my iPhone. :mad:


    no one knows what's going on? I tried calling tech support but they are closed.
     
  4. siriusmuzik thread starter macrumors newbie

    Joined:
    Dec 12, 2007
  5. Gee macrumors 65816

    Joined:
    Feb 27, 2004
    Location:
    London, UK
    #5
    Yeh, sounds like some kind of hardware failure. Take it back.
     
  6. siriusmuzik thread starter macrumors newbie

    Joined:
    Dec 12, 2007
    #6
    wow pretty confident on this? Thanks bud, wished it wasn't so.
     
  7. Gee macrumors 65816

    Joined:
    Feb 27, 2004
    Location:
    London, UK
    #7
  8. siriusmuzik thread starter macrumors newbie

    Joined:
    Dec 12, 2007
    #8
  9. siriusmuzik thread starter macrumors newbie

    Joined:
    Dec 12, 2007
    #9
    Yup, just got off the phone with apple. They've declared a hardware failure on the device.

    Had it for 3 days :eek:

    I hope this isn't any indication of Apple's reliability.
     

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