Phone nagging iTunes sign in of non-existing Apple ID

Discussion in 'iOS 10' started by LeaderMaxie, Nov 11, 2016.

  1. LeaderMaxie macrumors newbie

    LeaderMaxie

    Joined:
    Nov 11, 2016
    #1
    My old iTunes account no longer exists, but my phone keeps nagging me to input a password of that non-existent account. I also can't remove it from my iCloud because of incorrect password, and since the ID no longer exists, I can't recover the password. What can I do? My phone constantly spams me with iTunes login prompts.
     
  2. Thor_1 macrumors 6502a

    Joined:
    Sep 18, 2016
    Location:
    Texas
    #2
    That account still might be lingering in your backup. Restore phone and don't use a backup. Add apps manually.
     
  3. LeaderMaxie thread starter macrumors newbie

    LeaderMaxie

    Joined:
    Nov 11, 2016
    #3
    Will I still be able to transfer over things like my contacts, notes, and my text message threads somehow?
     
  4. Thor_1 macrumors 6502a

    Joined:
    Sep 18, 2016
    Location:
    Texas
    #4
    Someone else will need to chime in, but I think contacts and notes will. Don't think messages will. In either case, at least try it and see if it follows the new setup. At least that way you can narrow the problem down.
     
  5. bopajuice macrumors 6502a

    bopajuice

    Joined:
    Mar 22, 2016
    #5
    You should be able to log out of iCloud and use whatever Apple ID you want. If not go to: https://support.apple.com/en-us/HT201487.

    I am not sure what you mean by "no longer exists"? If I do not know what I am talking about try this: http://www.macworld.co.uk/how-to/ap...t-apple-id-remove-or-delete-apple-id-3463233/
     
  6. LeaderMaxie thread starter macrumors newbie

    LeaderMaxie

    Joined:
    Nov 11, 2016
    #6
    It wont let me log out of the cloud without a password. However, there was an issue with my old iTunes account and the Apple ID no longer exists, and since I don't have the password for it, it's stuck.
     
  7. KALLT macrumors 601

    Joined:
    Sep 23, 2008
    #7
    You will have to contact Apple in that case. If you cannot log out, it is likely tied to Find My iPhone. If so, then your Apple ID will always be tied to this device and even a complete restoration will not undo that. The Apple ID must be decoupled.
     
  8. teeshot44 macrumors member

    teeshot44

    Joined:
    Aug 8, 2015
    Location:
    US
    #8
    Apps that you have on your phone that were downloaded from the old account will also cause the login request.
     
  9. EJ8 macrumors 6502a

    EJ8

    Joined:
    Oct 13, 2010
    #9
    Yup it's probably this.
     
  10. daijholt macrumors 65816

    daijholt

    Joined:
    Jun 14, 2013
    Location:
    Wales, UK
    #10
    If the dead Apple ID is showing in Settings > iCloud, you have no choice but to contact apple support.

    If however, you have your current apple id in settings > iCloud then it's an app or media purchase that was downloaded with that old Apple ID as mentioned above. To fix this, you have to delete the app/song/movie and redownload it with your new Apple ID. The best way to figure it which app it is, is to open iTunes on the desktop, sync your phone (if you haven't already) and right click on every app/song to view the options tab which will tell you the Apple ID it was purchased with.
     

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