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ghsDUDE

macrumors 68030
Original poster
May 25, 2010
2,932
753
My old phone had phone noise cancellation in the settings.

On my new phone, it’s missing.

Can anyone take a look at the two screen shots and tell me what’s going on?
 

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ghsDUDE

macrumors 68030
Original poster
May 25, 2010
2,932
753
The picture from the left is an iPhone 12 Pro. The picture on the right is a 13 Pro Max.

Why is it missing from 13 Pro Max?
 
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valh00

Suspended
Sep 30, 2021
1
5
THIS IS NOT A BUG

I too do not have phone noise cancellation on my iPhone 13 Pro on iOS 15.

This is because the iPhone 13 series with the new smaller notch LACK THE MICROPHONE that is near the earspeaker/receiver. This missing microphone was used to measure sound close to the earpiece, such as your hand rubbing the side of the phone, wind noise

The old original notch found on iPhone 12 series, 11 series, XS/XR and X has this extra microphone built in the earpiece/receiver hidden under the earpiece speaker mesh.
If you have an iPhone 12/11/XS/XR/X and you look at the description for Phone Noise Cancellation under Accessibility and you will see it is only activated when you use the earpiece receiver, which means the proximity sensor activates the earpiece microphone, which also means Phone Noise Cancellation is disable when you are on speakerphone or using a Bluetooth headset.
 

Risco

macrumors 68000
Jul 22, 2010
1,951
309
United Kingdom
THIS IS NOT A BUG

I too do not have phone noise cancellation on my iPhone 13 Pro on iOS 15.

This is because the iPhone 13 series with the new smaller notch LACK THE MICROPHONE that is near the earspeaker/receiver. This missing microphone was used to measure sound close to the earpiece, such as your hand rubbing the side of the phone, wind noise

The old original notch found on iPhone 12 series, 11 series, XS/XR and X has this extra microphone built in the earpiece/receiver hidden under the earpiece speaker mesh.
If you have an iPhone 12/11/XS/XR/X and you look at the description for Phone Noise Cancellation under Accessibility and you will see it is only activated when you use the earpiece receiver, which means the proximity sensor activates the earpiece microphone, which also means Phone Noise Cancellation is disable when you are on speakerphone or using a Bluetooth headset.
So does it work in some other way or is this a downgrade?
 

ghsDUDE

macrumors 68030
Original poster
May 25, 2010
2,932
753
I’m surprised this hasn’t been covered anywhere else?
 

valh001

Suspended
Oct 2, 2021
16
19
So does it work in some other way or is this a downgrade?
Well, I cannot confirm if it works or not as the earpiece speaker sounds the same on calls on VoLTE

Hardware wise, this could be a downgrade as you no longer have a front facing microphone for selfie videos or "Slow-fies" *Trademark lol, remember that? It was big marketing crap with the iphone 11 series lol
 

Risco

macrumors 68000
Jul 22, 2010
1,951
309
United Kingdom
Well, I cannot confirm if it works or not as the earpiece speaker sounds the same on calls on VoLTE

Hardware wise, this could be a downgrade as you no longer have a front facing microphone for selfie videos or "Slow-fies" *Trademark lol, remember that? It was big marketing crap with the iphone 11 series lol
Well I had a quick Google and it says there is still a front facing mic?

 

valh001

Suspended
Oct 2, 2021
16
19
I just took another look at apple documentation, it seems like there is a microphone after all, probably very hidden as it wasnt assistant during the new Face ID earpiece teardown.

Now I am as confused as you all why there is no phone noise cancellation option

Sorry for the prior inaccurate information folks, I should have checked directly with Apple first
 
Last edited:

moldy lunchbox

macrumors 6502a
Sep 9, 2010
779
342
Sunny California
I can't believe this isn't talked about more, my 13 Pro Max literally sounds like trash when I'm using it as a PHONE. I literally have to carry about AirPods 24/7 now in order to have phone calls with people.
 
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killhippie

macrumors 6502a
Jan 12, 2016
677
729
UK
The odd thing is nobody can hear whats going on in the background even without it, I wonder if its now done by some algorithm, I can clap as loudly as I want and people cant here it or play music in the backgroud really loudly and its muffled so something is doing some kind of noise cancelation somehow on the iPhone 13 Pro, I mean how does FaceTimes voice isolation work then if it has had the feature removed?
 

eneisch

macrumors 6502a
Jul 11, 2008
803
292
Maybe the noise cancelling feature, that you previously had to turn on under accessibility, is built-in by default now? Doesn't make sense that they would totally remove it (I think).
 

goonie4life9

macrumors 6502a
Jun 16, 2010
730
1,582
Not to worry, friends! I just finished talking to an iOS Senior Advisor and they assured me this is certainly not true. They pointed me to this Apple support article, which clearly details this iOS 15 feature: https://support.apple.com/guide/iphone/audio-settings-iph3e2e2cdc/ios. They assured me that if Apple removed a feature from a device, Apple would make every customer aware before they purchased the product, the Apple Support site and iPhone User Guide would be updated, and all Senior Advisors would know before any customer did, because Senior Advisors talk to Apple Engineers every hour.

If this feature isn't operating as expected, the Senior Advisor instructs everyone to restart their iPhone. If it still doesn't work, the Senior Advisor instructs everyone to force restart their iPhone. If it still doesn't work, the Senior Advisor instructs everyone to do an erase and re-install of the AccessibilityOS. To do this, you'll need to uninstall AccessibilityOS (NOT iOS) and do a fresh installation by plugging AccessabilityOS into iTunes on a Mac only. Because iTunes is no longer available, they will need to do an escalation to Engineering. Within 48 hr, Engineering will request a Data Capture. You'll need to download the Data Capture software, replicate the issue, wait 20 min, and then plug-in your iPhone. You'll then start Data Capture, with Mail Logging enabled just be be safe, and allow it to collect the logs. Once the logs are collected, you'll compress them an upload them to Apple. Once you've done that, Engineering will reply within 48 hr. Engineering will state that Apple's Official Position on the Matter is that no further troubleshooting will be provided and keep your iPhone up to date.
 

BigMcGuire

Cancelled
Jan 10, 2012
9,832
14,031
Only thing I can think of is that a lot of noice cancelling is done via software these days (think: Discord) - I would imagine if a feature like this was removed, we'd be having a lot more people complaining about call quality.
 

Htsi

macrumors 65816
Oct 14, 2020
1,396
1,267
Only thing I can think of is that a lot of noice cancelling is done via software these days (think: Discord) - I would imagine if a feature like this was removed, we'd be having a lot more people complaining about call quality.
Many people do complain see here itself
 

John981

macrumors regular
Nov 5, 2017
163
304
Apple has confirmed that the lack of noise cancellation feature on the iPhone 13 is not a bug. The company has intentionally disabled the setting,, and currently have no plans for changing it.
Do you have a link to where an official source has said that?

I just think it‘s weird. Developers have said that there‘s still the same amount of microphones in the iPhone 13 models as before, so it seems to come down to software. Why would they intentionally omit something like that? I mean they already have the code for noise filtering anyway, so it‘s not likely it saved them any development effort.

It seems like a bug to me, but I could be wrong, of course.
 

ian87w

macrumors G3
Feb 22, 2020
8,704
12,638
Indonesia
Poor taste by Apple to cheapen out this way. Basically it's to nudge people to get Airpods. This feature is basic, taking it out while the hardware is capable (multi-mic) is, poor taste.

So much for my interest in the 13 mini.
 
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