Phone not showing as Active when checking for support coverage

Discussion in 'iPhone' started by netnothing, Sep 23, 2012.

  1. netnothing macrumors 68040

    netnothing

    Joined:
    Mar 13, 2007
    Location:
    NH
    #1
    I went online to check both my phone and my wifes phone to see what the support coverage was listed as. Reason is I was checking to see if AppleCare+ had been added to the phone yet.

    When I go to Apple's site:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

    And put in my phones serial number, I get this message:

    However, my wifes phone shows the typical Apple info on the standard 1 year warranty.

    Both phones ordered from AT&T and both phones setup and active.

    Anyone else seeing this?

    Calling Apple or AT&T results is a bunch of clueless support people and no answers.

    -Kevin
     
  2. nostresshere macrumors 68030

    Joined:
    Dec 30, 2010
    #2
    There have been postings here from people that say their new, activated phone is not showing on ATT website. Stuff is just not updated yet.

    I would give it a day or two. Save yourself some stress.
     

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