Phone not turning on while connected to a charger

Discussion in 'iPhone Tips, Help and Troubleshooting' started by aldoggga, Mar 23, 2014.

  1. aldoggga macrumors newbie

    Joined:
    Mar 23, 2014
    #1
    Hi, this morning my Iphone 5s died, so I plugged it in as usual and it didn't seem to recognise that it was connected to a charger , it just comes up with the flashing battery symbol and the connect to a charger symbol. So I went out and bought a new cable and left it to charge for about two hours, it didn't work so I tried it in a different wall adapter and still nothing, I then tried the old cable in the other adapter same thing, i then tried both cables in my computer and still nothing. I've tried holding down the home button and lock button down for at least 15 seconds and still nothing. I've also tried blowing out any dust with compressed air in everything. I haven't updated my phone since I bought it about 5 months ago, I keep my Iphone in pristine condition and take very good care of it. So... any ideas on what could be the problem?
     
  2. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #2
    Back to Apple I'm afraid...Could be a bad battery or some other H/W issue..it's under warranty so take it back, you've tried all the fixes that are within the norm.
     
  3. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #3
    I'd suspect lint or something similar in the lightning port. Your best bet may be to just take it to an Apple Store and have then look at it.
     
  4. aldoggga thread starter macrumors newbie

    Joined:
    Mar 23, 2014
    #4
    mmm thanks, I'm going interstate in a couple of days so that kinda sucks if it's not working by then :(
     
  5. aldoggga thread starter macrumors newbie

    Joined:
    Mar 23, 2014
    #5
    Turns out the "new" charger I bought was faulty, and the man at the store said to press the home button, the lock button and the volume button to give it a little jog
     

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