iPhone 13 Pro Phone occasionally not ringing with incoming calls

[DougFNJ]

Both my wife and I have an issue with our iPhones. Occasionally the phones don’t ring on incoming calls since upgrading to iOS 15.2.1. If it were just mine, I’d think it’s a bug. Is this a problem others are seeing as well?
Do not disturb and focus are not turned on.

 

[Black Magic]

Both my wife and I have an issue with our iPhones. Occasionally the phones don’t ring on incoming calls since upgrading to iOS 15.2.1. If it were just mine, I’d think it’s a bug. Is this a problem others are seeing as well?
Do not disturb and focus are not turned on.

Are you using any spam call blocker tools from the carriers or third parties? that has been a culprit for me in the past.

 

[Taz Mangus]

I am experiencing the same thing since updating to 15.2.1.

 

[bingeciren]

Happens to me too with 15.2. Must be an IOS bug. It's not consistent, it happens with known numbers as well.

 

[DougFNJ]

Are you using any spam call blocker tools from the carriers or third parties? that has been a culprit for me in the past.

No spam blockers, like others have said, both my wife and I have known callers not ringing. I sent it as a bug report to Apple. Being that it is the same random issue with both of us, I am really hoping this gets fixed with the next update.

 

[Black Magic]

No spam blockers, like others have said, both my wife and I have known callers not ringing. I sent it as a bug report to Apple. Being that it is the same random issue with both of us, I am really hoping this gets fixed with the next update.

you can update to 15.3 release candidate now or get the official drop next week.

 

[DougFNJ]

you can update to 15.3 release candidate now or get the official drop next week.

We’re you having the same issue, and have you found it fixed in 15.3? Is this specifically mentioned in release notes? Looking it up, and I’m just seeing “bug fixes”.

 

[now i see it]

This is ridiculous. Every new version of iOS breaks one thing or another. It’s a never ending patch job like an old wooden boat with rotten planks.

 

[DougFNJ]

Reviving this thread. Now on 15.4.1

Issue still occurring, very random. Sometimes I’ll be using my phone and a call comes in like normal, sometimes, I’ll be using it and I’ll see that someone’s calling, no vibration or ringing.

Hoping someone whose dealt with this has found a fix.

 

[Black Magic]

Reviving this thread. Now on 15.4.1

Issue still occurring, very random. Sometimes I’ll be using my phone and a call comes in like normal, sometimes, I’ll be using it and I’ll see that someone’s calling, no vibration or ringing.

Hoping someone whose dealt with this has found a fix.

I’d see if you can get the SIM card swapped. Probably look at erasing the phone completely and start from scratch with iOS 15.5. Take it to Apple store or do online support so they can run diagnostic.

 

[DougFNJ]

I’d see if you can get the SIM card swapped. Probably look at erasing the phone completely and start from scratch with iOS 15.5. Take it to Apple store or do online support so they can run diagnostic.

SIM card I can do, I’ve had the Apple store do the diagnostic and no issues came up.

Since this problem, I had a 13 Pro, now have a 13 Pro max and it’s still doing it. It’s something in the OS, I submitted a big report as per Apple Support suggestion and hoping they could fix it.
It is so random. Coworker calls, it vibrates. 5 minutes later, another coworker calls….just screen notification. No vibrate. 2 phones, same random occurance….bug

 

[jav6454]

Have you reinstalled the OS on your phone and set up as new?

 

[Black Magic]

SIM card I can do, I’ve had the Apple store do the diagnostic and no issues came up.

Since this problem, I had a 13 Pro, now have a 13 Pro max and it’s still doing it. It’s something in the OS, I submitted a big report as per Apple Support suggestion and hoping they could fix it.
It is so random. Coworker calls, it vibrates. 5 minutes later, another coworker calls….just screen notification. No vibrate. 2 phones, same random occurance….bug

Well if you have a new phone, are you bringing the SIM card over to the new phone? If so, problem could be there. Also, could be the apps and configs on your phone that you restore over to new phone. Doing a clean start from scratch install without restore could solve it too. It sounds like you are making too many assumptions versus digging in and trying to fix the issue. If I had that problem, I'd try everything possible versus assuming. Eliminate scenarios so you can definitively say what you think it is.

 

[DougFNJ]

I’d like to make resetting my phone to factory settings the last resort. It’s not just a simple procedure. That loses all my Apple Watch data, reentering info on 5 email addresses, downloading all my apps and losing some that have been removed from the App Store over time.

It’s an assumption that’s it’s a bug in the OS because doing a Google search has revealed others dealing with the same issue with no resolution yet. When the OS is not operating as expected, to me, that’s a bug. I’m not looking to debate, just looking for a fix without having to start from scratch which would take a day along with realizing things I missed over time.

 

[HDFan]

I’d like to make resetting my phone to factory settings the last resort. It’s not just a simple procedure. That loses all my Apple Watch data,

If you unpair you watch before doing the reset your watch data is backed up and can be restored. Probably is backed up already but I don't know of a way to get the status of watch backups. You do have to have encrypted backup enabled on your iPhone to ensure that any health data is backed up.

 

[Samdh90]

I am still having this issue on 15.6. It is not all of the time but enough to be annoying. I don’t have an Apple Watch either. A full restore Without a backup didn’t help either.