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Phone reserved via email?

R

RobbySkateboard

macrumors regular
Original poster
Jul 3, 2010
131
0
I got a thing from apple saying
"We have an iphone for you
Your reservation number is: xxxxxxxxxxxxxx
we can't reach the carrier systems to process your order, but we have reserved an iphone for you
we'll email you when it's time to proceed with your order. It will include instructions to complete your order and a return link. You'll have 24 hours from the time the email is sent to complete your purchase or your reservation will be cancelled."
Will this insure that I get one on the 19th?
 
got this too...

what's the website we can use to check our status? I Xed out of it before double checking all of that...

not sure if I should keep trying, or what??
 
I got same email. I'm still submitting the "Confirm Your Account Details" page for Verizon, but says can't connect to wireless carrier. Not sure what to make of the reservation message.
 
well considering I at&t website doesn't seem to want to give me the upgrade price of $399 and wants me to pay full price (even though I'm upgradable) and the apple store still isn't up and I can't get any further than I did with the app, I'm going to bed and waiting for this email, I'm going to be REALLY annoyed if I can't get a 64gig 6+ space grey on launch. But then again, it might be better because if I don't get it then, I'll just wait a while, see the tear down/reviews and might end up opting for the note 4 or note edge, we'll see.
 
I tried to order 2 Iphone 6's, and got 2 reservation numbers. I got the reservation emails too, and I was able to check the statuses. I tried to check the statuses like 15 min later, and now I get this message, "We’re sorry. We can’t find your reservation. Please verify your information and try again."
 
I am able to check the status of mine using the reservation number, billing zip, and last 4 of my ssn. It just says they are holding my reservation and that they will email me when they can contact my carrier (at&t) and that I will have 24 hours to proceed with the order once they send out the email.
 
I went and ordered again through the web site. Everything went through as it should. I'll ignore the above reservation email when it arrives.
 
briankeith513 said:
I tried to order 2 Iphone 6's, and got 2 reservation numbers. I got the reservation emails too, and I was able to check the statuses. I tried to check the statuses like 15 min later, and now I get this message, "We’re sorry. We can’t find your reservation. Please verify your information and try again."
Click to expand...

Yep. Same here. I called Apple help and while the representative tried very hard to help, I didn't really get anywhere. He couldn't look up my reservation number to figure out what's happened to it. He kept returning to a script regarding how there may be a delay in Apple getting confirmation from your carrier. I tried to explain that in the meantime, the reservation must still exist, and I'm concerned that Apple tells me it doesn't. In the end, I still don't know if I have a valid reservation.
 
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