Phone "restarting" by itself. Also camera issue.

Lammy

macrumors member
Original poster
Oct 27, 2013
92
107
7 plus 128gb. iOS 10.0.2. I had this same issue on another 7plus 128gb. Sometimes the phone will randomly go to a black loading screen (where the little thing in the middle spins) for about 2 seconds and then return to the lock screen prompting me to use Touch ID or enter my passcode. It mainly happens after taking a picture on 2x.

Also, sometimes when I open the camera app, the scene will be frozen until I close out of it, end the process, and reopen.
 
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bigchrisfgb

macrumors 65816
Jan 24, 2010
1,198
317
Same here. It's happened twice since 10.0.2

One time it happened as I went to send get an image from my photos in iMessage, another it happened when I was opening an app.
 

Thor_1

macrumors 6502a
Sep 18, 2016
950
599
Texas
It's very strange imo. Some people have zero issues and others have issues, regardless of the phone (5-7). If it was all older phones, that would make more sense.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
47,420
15,974
its safe to say that stability wise iOS 10 is a joke right now. there is no reason a software should be public that is causing this many resprings and lag/stutter issues on a brand new phone. Its starting to become the same story every year from apple
It's probably safe to say that some people experience things of that sort (as is the case with all kinds of updates, iOS or otherwise). At the same time many others are not experiencing anything of the sort.
 
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danny8200

macrumors 65816
Oct 27, 2014
1,283
412
Chicopee, MA
I have also started having resprings ever since updating to 10.0.2. My 7 Plus was running fine until updating. As soon as update was installed the resprings started. This reminds me of the resprings that cropped up on an iOS 8.x version a couple of years back.
 

chuckm1020

macrumors regular
Aug 27, 2009
149
28
Same issue here also. iPhone 7 plus 256gb. 10.0.2. For the heck of it, I restored and set up as new also. Same issues. I was on 10.1 and had the same issue. Back to 10.0.2 with same issue.
 

marvz

macrumors 6502a
Aug 27, 2012
998
384
Berlin
Same here also.. Once it happened just completely random and 1x I can remember it was right after taking a picture. But since it affects all devices it's clearly a software related issue and not a hardware one.
 

daijholt

macrumors 65816
Jun 14, 2013
1,105
333
Wales, UK
Same here also.. Once it happened just completely random and 1x I can remember it was right after taking a picture. But since it affects all devices it's clearly a software related issue and not a hardware one.
Same here. Also Right after taking a photo. Can't speak pre-10.02 as my 7 plus came with it already installed.
 

george999

macrumors regular
May 15, 2016
191
173
Was just coming here to start a thread on this. Got my 7 plus yesterday and it happened twice so far. Annoying because I wanna see my battery stats but every time the phone shuts off, they reset :(

Everything else has been smooth as butter though.
 

Paddle1

macrumors 68040
May 1, 2013
3,402
1,139
This restart issue just happened to me while in the Weather app. It also happened before but I don't remember what I was doing. The joys of x.0 versions. :rolleyes:
 

MistrSynistr

macrumors 65816
May 15, 2014
1,212
1,267
I have had this also happen where the wheel of it restarting appears and then the lock screen comes up, so it doesn't "fully" restart but behaves like it is.

Happened once on my iPhone 7 and once on my iPad Mini 4.
 

danny8200

macrumors 65816
Oct 27, 2014
1,283
412
Chicopee, MA
I have had this also happen where the wheel of it restarting appears and then the lock screen comes up, so it doesn't "fully" restart but behaves like it is.

Happened once on my iPhone 7 and once on my iPad Mini 4.
Yes. It's a "re spring" instead of a complete reboot. Very annoying.
 

daijholt

macrumors 65816
Jun 14, 2013
1,105
333
Wales, UK
I have had this also happen where the wheel of it restarting appears and then the lock screen comes up, so it doesn't "fully" restart but behaves like it is.

Happened once on my iPhone 7 and once on my iPad Mini 4.
Like the previous post, we call this a respring. You can easily tell the difference between respring and reboot if you have touchID enabled. A reboot will require you to use your passcode after restarting, a respring wont. Respring is typically a software issue, while a reboot signals hardware issue. Hopefully this gets fixed asap.
 
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danny8200

macrumors 65816
Oct 27, 2014
1,283
412
Chicopee, MA
7 plus 128gb. iOS 10.0.2. I had this same issue on another 7plus 128gb. Sometimes the phone will randomly go to a black loading screen (where the little thing in the middle spins) for about 2 seconds and then return to the lock screen prompting me to use Touch ID or enter my passcode. It mainly happens after taking a picture on 2x.

Also, sometimes when I open the camera app, the scene will be frozen until I close out of it, end the process, and reopen.
Did you by any chance restore from a previous back up or set up as new device on the 7+?
 

danny8200

macrumors 65816
Oct 27, 2014
1,283
412
Chicopee, MA
I usually set up as new as with my previous 6 and 6S. With new 7 Plus i restored from back up from the 6S also running iOS 10.0.1. Now these annoying resprings cropped up. Not sure if that would play a role.
 

dan-K

macrumors 6502
Sep 19, 2012
303
56
I usually set up as new as with my previous 6 and 6S. With new 7 Plus i restored from back up from the 6S also running iOS 10.0.1. Now these annoying resprings cropped up. Not sure if that would play a role.
From reading the various threads on this forum, I don't think it matters whether you restored from backup or set up as new. I set up as new and the resprings happen to me too, maybe once a day if that, but they do happen. It is almost always when opening or closing an application that uses the camera. So glad this isn't a hardware issue and just a software issue!
 
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ExcelonGT

macrumors regular
Feb 9, 2008
147
3
i've been experiencing the 'resprings' multiple times a day ever since upgrading to iOS 10. Its good to see that those who have set up their phones new are also experiencing the issue. That makes me hold off from resetting my phone completely.
 

snsking

macrumors 6502
Jun 10, 2013
363
74
This just happened to me for the first time today. I seemed to encounter it when I went into messages and opened the camera to take a picture. Once I hit send, it crashed and reloaded with the lock screen