Phone Vibrating But Not Waking on New Email

Discussion in 'iOS 7' started by loanhighknight, Nov 21, 2013.

  1. loanhighknight, Nov 21, 2013
    Last edited: Nov 21, 2013

    loanhighknight macrumors member

    Joined:
    Jun 24, 2013
    #1
    When my Exchange email account receives a new email, the phone does the alert it is supposed to (in this case, it makes the Bamboo sound and vibrates, or just vibrates if it is in Silent)--but the phone does not wake from sleep. The screen never turns on, and the notification never makes it to Notification Center. A badge IS added to Mail.app's icon though.

    DnD is off. The screenshot attached shows the settings for this particular email account under Notifications. Anyone ever experience this? I'm sure it's something incredibly simple, but for the life of me I can't think of what it might be.
     

    Attached Files:

  2. lpb macrumors newbie

    Joined:
    Jul 26, 2013
    Location:
    Sweden
    #2
    I had this problem on my 5S with Gmail. The problem came with the 7.04 update I think. I turned off notifications and on again and restarted my phone, it solved my problem...
     
  3. loanhighknight thread starter macrumors member

    Joined:
    Jun 24, 2013
    #3
    Resetting (it took a few times) fixed it for me, but only temporarily. It's come back a few times now. Very strange.
     

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