phone will not ring or give sound alerts

Discussion in 'iPhone Tips, Help and Troubleshooting' started by swannyj, Feb 19, 2012.

  1. swannyj, Feb 19, 2012
    Last edited: Feb 19, 2012

    swannyj macrumors newbie

    Joined:
    Jun 29, 2010
    #1
    hoping someone can suggest a fix; IPhone 4s iOS 5.0.1. Verizon
    In sound settings and music I have sound but the phone will not ring for incoming calls and text messages. VIbrate in silent mode will sometimes work but not always. I have tried powering off then on,reset of all settings,deleting the last few apps I had updated. Nothing works. Suggestions? The closest genius bar is 100 miles away. Hardware or software problem, Verizon support or Apple?

    ----------

    I've been working on this for two days and only now thought of the mute button.
    stupid and embarrassed
     
  2. normanbates macrumors regular

    Joined:
    Aug 24, 2011
    #2
    Backup all your pics, music, SMS etc and put it into DFU mode and do a restore via iTunes.

    Play about with it too see if your tones work properly then restore from backup and see if the problem comes back
     

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