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emmanem18

macrumors newbie
Original poster
Nov 17, 2015
5
0
Hi! Okay, so I lost a very very important video when photo booth crashed on me. However, I went into my photos library and found the file but the icon of it was just a QuickTime movie icon, so obviously I knew something was wrong. I would just re create the video but the thing is, I'm a singer/songwriter and I was just recording me coming up with probably the best songs I have ever written and now its gone (never using photo booth again for that)
but yeah, at first when I clicked on it, it said "the document "movie on (date & time)" could not be opened."
now it's saying this. Please please help, i need some suggestions!
 

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the file was damaged, is it a Mov file? have you tried some application for repairing video file? if search on google, got a lot of results, hope one of them will help you out.
 
the file was damaged, is it a Mov file? have you tried some application for repairing video file? if search on google, got a lot of results, hope one of them will help you out.
Yeah I tried them all. Unfortunately the only thing that works is 50 dollars.
 
Unless you absolutely, positively have-to-have that file back and are willing to risk $50 to try getting it back, best to forget about the old mov file and "do it over".

Aside:
I said "risk" because there's no guarantee that you're actually going to GET IT BACK after you pay the money. You could pay, and the recovery app could still fail...
 
Unless you absolutely, positively have-to-have that file back and are willing to risk $50 to try getting it back, best to forget about the old mov file and "do it over".

Aside:
I said "risk" because there's no guarantee that you're actually going to GET IT BACK after you pay the money. You could pay, and the recovery app could still fail...
It's actually real people! I already got a clip from the video as a sample. Thanks though!
 
Same problem here.
don't you think Apple should be responsible and they should have a team to fix it for you? It's really their fault, honestly. Why should we pay a third party almost $100 to fix a video that we made on apples device? It's not like MacBooks are some cheap rip off brand! They should be the ones to pay for my video to be fixed. $1200 laptop!
 
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