Photos App High Sierra

Discussion in 'macOS High Sierra (10.13)' started by DonCarlos, Nov 15, 2017.

  1. DonCarlos macrumors regular

    DonCarlos

    Joined:
    Dec 14, 2009
    Location:
    Las Vegas
    #1
    I am just wondering if anyone else is experiencing random shutdowns of Photos? It doesn't matter if I am doing something or not ....."shut down". I thought at first it was my doing, but I have done a clean OS install on my drive, and still it persists. Actually it was doing it on Sierra first and now high sierra.

    Just wondering.
     
  2. Schtibbie macrumors 6502

    Joined:
    Jan 13, 2007
    #2
    Yeah I was just about to post a new thread about this and saw yours. Photos is as if today COMPLETELY unusable on my iMac with latest version of High Sierra. I just uploaded photos to it from my iPhone (ok that worked) but now I cannot view them in photos. It disappears instantly off the screen. Opening photos app again, it stays on screen for about ten seconds before POOF. Gone again. So now I have no access to my photos!!
     
  3. DonCarlos thread starter macrumors regular

    DonCarlos

    Joined:
    Dec 14, 2009
    Location:
    Las Vegas
    #3
    BUMP.

    Photos is still shutting down with no reason. Wonder if Apple knows this
     
  4. Wouter3 macrumors newbie

    Joined:
    Oct 31, 2017
    Location:
    Netherlands
    #4
    I had exactly the same issue with Photos and in the end was able to recover by loading a backup of my Photo library from a month before and rebuild it by loading the missing photos from my iPhone. It has not crashed since. Hope this works for you.
     
  5. rukind2 macrumors member

    Joined:
    Jul 8, 2012
    #5
    I've had it shut down many times and a crash report goes to Apple. I have the DXO extension but am unsure if it is related to the crashes or not.
     
  6. Bigbamboo macrumors newbie

    Bigbamboo

    Joined:
    Aug 25, 2015
    Location:
    Brighton, UK
    #6
    Crashes all the time: currently every 30 seconds. Impossible to use this crappy beta version that was released far too soon.
     
  7. LilMacBear macrumors newbie

    LilMacBear

    Joined:
    Feb 20, 2018
    #7
    Me too. It's driving me crazy. It used to crash intermittently, now it's every time I try to use any of the edit tools. :(
     
  8. DonCarlos thread starter macrumors regular

    DonCarlos

    Joined:
    Dec 14, 2009
    Location:
    Las Vegas
    #8
    Just updating this thread: I finally called apple support, and told them of the problem and mentioned others had this same issue. His recommendation was to narrow it down to either hardware or the app itself. As recommended I did the following, after backing up the mac: "erase the hard drive and install only the operating system (High Sierra)". I did so and still crashed. Pretty sure it’s the app. and also...I too have rebuild the photo library.....still crashes. Pretty sad because my entire 50k plus of photos in on the Photos Library (external). As a test I disconnected the external drive, and then did the clean install and then loaded a few photos on the internal Photos app, ran it for about two minutes and crash.
     
  9. Segev macrumors newbie

    Segev

    Joined:
    Feb 16, 2017
    #9
    Hey DonCarlos,

    I had a similar issue with Sierra. Working with Photos was a nightmare. After a LOT of trial and error I've found that one bad png was causing Photos to crash. The png was opening fine in Preview but for some reason when Photos tried to render or scan it Photos would just crash. I have no idea if this is related to you issue but maybe try to use Photos with a small photos library and see if you are able to recreate this issue.
     
  10. joycemonkey macrumors newbie

    joycemonkey

    Joined:
    Jun 22, 2018
    #10
    Yup, I've had similar problems with High Sierra. When Apple Support installed it remotely on my MacBook Pro, it started crashing and I've had problems ever since. I wish Apple would just trash "Photos" and make another app available that had all the editing capability of the one it "sneakily" replaced!
     

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