Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

chris4565

macrumors 65816
Original poster
Sep 22, 2018
1,058
499
Today, I set up my new iPhone 14 Pro Max and turned on the option to download the original photos. I have around 3,000 files in the Photos app. The progress was going alright at first: After around 2 hours, it was down to the last 2 originals.

Issue: Several more hours later, it’s still stuck at: „Downloading 2 originals.“ What should I do now?
 

0128672

Cancelled
Apr 16, 2020
5,962
4,783
Today, I set up my new iPhone 14 Pro Max and turned on the option to download the original photos. I have around 3,000 files in the Photos app. The progress was going alright at first: After around 2 hours, it was down to the last 2 originals.

Issue: Several more hours later, it’s still stuck at: „Downloading 2 originals.“ What should I do now?
Just carry on using your phone normally and check again tomorrow. It will continue to try to download those 2 originals unless you've paused the downloads in the Photos app. It helps to be plugged in too so overnight is a good option. Are those originals large video files?
 

chris4565

macrumors 65816
Original poster
Sep 22, 2018
1,058
499
Just carry on using your phone normally and check again tomorrow. It will continue to try to download those 2 originals unless you've paused the downloads in the Photos app. It helps to be plugged in too so overnight is a good option. Are those originals large video files?
Thanks for your answer. Yeah, I have it plugged in overnight. I don’t have very large video files in my library. But it would still be great if I could check which files these 2 remaining ones exactly are. Is there the possibility to do so?
 

chris4565

macrumors 65816
Original poster
Sep 22, 2018
1,058
499
Quick update: After over 12 hours (most of the time locked and on the charger), it's still stuck on the 2 remaining files. Can they be corrupted somehow? Is there a simple solution?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.