Photos are gone after iOS 12 update

Discussion in 'iOS 12' started by AppleHater, Oct 21, 2018.

  1. AppleHater macrumors 6502a

    Joined:
    Jun 9, 2010
    #1
    i had synched my old photos from my Mac. I just realized those photos are gone from my phone.

    I have 200gb iCloud backup that is turned on. iPhone storage seems to take up as much space as before.

    Anyone has an idea what happened and/or ways to fix this?
     
  2. Minorite macrumors 6502

    Minorite

    Joined:
    May 8, 2018
    Location:
    Poland
    #2
    Do you use iCloud Photo Library/Photo Stream? Have you check icloud.com > Photos to see if photos are there by any chance??
     
  3. zorinlynx macrumors 603

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #3
    Synced photos (using iTunes sync) are not backed up anywhere. If you restored your phone, you will have to sync them again.
     
  4. AppleHater thread starter macrumors 6502a

    Joined:
    Jun 9, 2010
    #4
    Nope, it's not in iCloud photos either.

    So, would it stick around if I sync it again? I just started the iCloud backup expecting all photos in my iPhone including ones that synced in from iTunes to be backup.

    In the worst vase, I'm okay for them to not backup but shouldn't be deleted from my phone.
     
  5. Minorite macrumors 6502

    Minorite

    Joined:
    May 8, 2018
    Location:
    Poland
    #5
    Photos added with folder sync (iTunes and 99.9% of iTunes alternative apps) are not included in both iTunes and iCloud backup. Also I'm not sure if they will be saved with iCloud Photo Library. Best option in this case is to keep a backup of these photos in Google Photos or on the external drive (better in both imo).

    But it shoudn't dissapear after a simple update. Was it OTA or with iTunes? Also, have you noticed if something else is gone? And I assume that you've just updated iOS, no clean install, right?
     
  6. zorinlynx macrumors 603

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #6
    Synced photos from iTunes aren't backed up because you already HAVE a backup, on the computer you sync them from. Including them in the backup would be redundant.

    Just sync again and everything should be as it once was.
     
  7. AppleHater thread starter macrumors 6502a

    Joined:
    Jun 9, 2010
    #7
    I purchased iCloud storage and upgraded to iOS 12 around the same time so I can't tell exactly when my photos from iTunes disappeared from my phone. It's true that I don't need them to be backed up, but I want them to be in my phone. Thanks for helping.
     
  8. AppleHater thread starter macrumors 6502a

    Joined:
    Jun 9, 2010
    #8
    I just tried to re-sync in my photos to my iPhone except since I've also got iCloud Photos turned on, it's not allowing me to sync my photos to the phone through iTunes any more. Is there a way to sync my photos from old days before the iPhone, while having iCloud Photos turned on?
     

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7 October 21, 2018