Photos gets stuck not slow finding people

Discussion in 'macOS Sierra (10.12)' started by mbern1008, Jul 22, 2016.

  1. mbern1008 macrumors regular

    Joined:
    Nov 5, 2013
    #1
    So I do have a large Photo library in excess of 120 GB and over 35,000 photos. I am also on the public beta. When I first transitioned to the Beta most of the faces transitioned but then it got stuck and never finished. It was in the 28,000 range. I ended up having issues with my account because of the forced move back to a local password so I created a new account for myself and started fresh. On the new account I did not move or transition anything over from the original one. I let the photo database rebuild from iCloud and once it was done, it started to scan for faces again. It stopped scanning yesterday morning around 9am "Finding People 4995 of 35730 items processed" I have tried restarting photos and restarting the computer but it does not want to kick in and continue. Has anyone else experienced this yet?
     
  2. CavemanUK macrumors 6502

    CavemanUK

    Joined:
    Jun 29, 2006
    Location:
    Rhyl, North Wales
    #2
    I have same problem. My library is much smaller (2000 photos) but its stuck on 653 and hasn't moved all night
     
  3. Eagle36 macrumors member

    Joined:
    Jul 22, 2016
    #3
    I have add the same issue with both public beta 1 as well as beta 2. I have reloaded the photos library a couple of time back to my El Capitan version to force it to start over. But It never seems to report it has finished. It says 3452 out of 3610 items processed on the last attempt. However, the scan does produce amazing results when searching photos.
     
  4. mbern1008 thread starter macrumors regular

    Joined:
    Nov 5, 2013
    #4
    Something I just noticed is that if I add a new picture it will get scanned. But it's still not scanning the remainder of my library
     
  5. latndude macrumors member

    latndude

    Joined:
    Jul 26, 2012
    Location:
    Fort Myers,FL
    #5
    My upload of my library that is about 5000 photos is not going anywhere for days , it just says "uploading" but remains unchanged ... I just leave there , my pictures are not syncing since installing beta 2 in the phone and Sierra on my Mac... thinking that this bug will be iron out sometime soon with next releases .
     
  6. CavemanUK macrumors 6502

    CavemanUK

    Joined:
    Jun 29, 2006
    Location:
    Rhyl, North Wales
    #6
    So this is obviously a bit of a bug at the moment and will probably be fixed in the next beta release. I wondered if the photos app was trying to detect faces in videos as the total number of files its processing in my library would include the videos. Would also explain why its so slow and looks like its stopped.. my photos app has moved about 10 photos in a week
     
  7. mbern1008 thread starter macrumors regular

    Joined:
    Nov 5, 2013
    #7
    Mine will increase only when I add new pictures so I'm not quite sure if it's stuck on a video
     
  8. CaTOAGU macrumors 6502a

    Joined:
    Jul 15, 2008
    Location:
    Manchester, UK
    #8
    So I've got the Public Beta GM version installed. Photos won't scan any faces at all in my library, nothing seems to make it scan anything.
     
  9. mooretuba macrumors newbie

    mooretuba

    Joined:
    Sep 10, 2016
    Location:
    Atlanta, GA USA
    #9
    Mine will scan, and it has slowly gotten through half of my 10,000 photos. But according to the Activity viewer, that process (photoanalysisID) is taking up to 170% of my iMac's CPU, causing it to run so hot that it shuts down (see earlier reply on this subject.) This app is not ready for prime time IMHO. From what I've read on this thread, it has been a problem for some time. Well, it still is, gold master or not. I sent feedback to Apple, so maybe they'll work on it.
    No problem with El Capitan and below.

    27" iMac mid 2010, I7, 16 gigs RAM.
     
  10. CaTOAGU macrumors 6502a

    Joined:
    Jul 15, 2008
    Location:
    Manchester, UK
    #10
    Weird all my other devices scanned without problems. It's only my MacBook Air that won't scan anything at all, if I didn't have that device I'd have thought there wasn't anything wrong with it. I'll send feedback to apple.
     
  11. h9826790 macrumors G3

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #11
    Just a rough figure for the others. My Mac has a 3.46 (Turbo 3.73) GHz CPU, Photos apps can use around 2 threads (about 200% CPU) to analysis the photos. My wife's library has about 70k photos. My Mac run 24/7, it looks about 48hours to finish the scan.
     
  12. CaTOAGU macrumors 6502a

    Joined:
    Jul 15, 2008
    Location:
    Manchester, UK
    #12
    Did anyone need to leave photos open or closed or in any particular configuration in order for it to scan? I've now tried a fresh install and leaving it running overnight and it still won't scan anything in the people album. That includes object recognition too. Really weird.
     
  13. h9826790 macrumors G3

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #13
    My understanding is App closed, power on.
     
  14. mooretuba macrumors newbie

    mooretuba

    Joined:
    Sep 10, 2016
    Location:
    Atlanta, GA USA
    #14
    Well, I spoke too fast. After putting a fan blasting air on the back of my iMac, it cooled the cores enough to allow it to keep running. But when it got to 9055 photos, it just stopped scanning. I have about 2300 left. There is no way to manually stop or start the scan, as you all know. I tried it with the app not open (as it says) and overnight it still didn't scan a single picture. Activity Monitor shows the photoanalysisID process once in a while, but only for a second and using .1% of the CPU (was 170% when working). So, Photos checks in, but doesn't do anything. I'm going to leave the app open for a while now to see if that makes any difference.
    I like the new features, but the toll (and time) it's taken dealing with this one app has been frustrating to say the least. I know better than to be an early adopter with my main Mac, but did it anyway. Never again...
     
  15. h9826790 macrumors G3

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #15
    There are always 2 profiles logged in on my Mac. My condition is like this.

    Profile A, very few photos, the scan finish in few minutes after upgrade.

    Profile B, about 70k photos. It end up cost 2 days to finish the scan.

    I mainly use profile A, and will monitor profile B's scan process via CPU usage.

    And I realise that when the scan stop, I switch back to profile B, open Photos, quit Photos, and then back to profile A, the scan in profile B will start again straight away.

    If there is only one profile on your Mac, may be a logout / login can help.
     
  16. CaTOAGU macrumors 6502a

    Joined:
    Jul 15, 2008
    Location:
    Manchester, UK
    #16
    Thanks, unfortunately I've tried both states, (open and closed) without success now. My MacBook has been powered on for days and its not scanned a single photo. Maybe as someone else suggested it's stuck on a video, I do occasionally see the com.apple.videoconversion process running. I'm out of ideas now, I've reported it to apple but haven't had a response. Maybe more information will be forthcoming via support documents once it's officially released. I just can't fathom why its worked virtually flawlessly on 3 other devices but won't work at all on this one though.
     
  17. muouyiyi macrumors newbie

    Joined:
    Jun 7, 2011
  18. Davidglenn macrumors member

    Davidglenn

    Joined:
    Dec 3, 2014
    #18
    I have the same issue. I have 26,000 photos and in only 725 photos scanned. In the last beta no photos where scanned. I have left MBA on and the photo library is using 11-40% of my CPU.
     

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