iPad mini Photos not loading?

[iPad Bro]

I just got my mini 6 yesterday and have set it up, but none of my photos have loaded whatsoever and I can’t tell if it’s even accessing my iCloud. Does anyone know what might be the problem?

 

[Dealmans]

Turn photos on in iCloud

 

[Dealmans]

More importantly what do you think of the mini?

 

[Mark Stone]

Open your Files app on the iPad and you can view the pictures in the iCloud. To save them to your device, select the ones you want and save them to your iPad. Click the little box with the up arrow on it, and “Save Image”. Hope this helps!

 

[iPad Bro]

It’s already on. I am just getting blank iCloud logo pictures placeholders.

EDIT: I see it now, Mark. Thank you very much! Also, I am digging the mini. I can lay in bed with it instead of trying to manhandle my 12.9 iPad Pro. I have a strange feeling that my Pro might get neglected for a while. I went with the Purple. Loving it so far!

 

[iPad Bro]

Something is not making sense about my iCloud. I selected all of the photos and it’s 1088, but I have over 12,000 in my iCloud that’s usable on both my iPhone and my iPad Pro. I’ve never had this issue with any of my Apple devices.

EDIT: I contacted Apple Support and I got my photos to sync up.

 

[Mark Stone]

Something is not making sense about my iCloud. I selected all of the photos and it’s 1088, but I have over 12,000 in my iCloud that’s usable on both my iPhone and my iPad Pro. I’ve never had this issue with any of my Apple devices.

EDIT: I contacted Apple Support and I got my photos to sync up.

Great, I’m glad they were able to get it synced. Congratulations on your new iPad!

 

[sparksd]

Something is not making sense about my iCloud. I selected all of the photos and it’s 1088, but I have over 12,000 in my iCloud that’s usable on both my iPhone and my iPad Pro. I’ve never had this issue with any of my Apple devices.

EDIT: I contacted Apple Support and I got my photos to sync up.

Did they do something on their end or have you do something? How was the problem resolved?

 

[ericwn]

Did they do something on their end or have you do something? How was the problem resolved?

Same thoughts here- what was the solution?

 

[iPad Bro]

He told me to go to Settings > iCloud > iCloud Backup and turn it off. It gave me a warning that it was updating, but he said to turn it off anyways and restart my device. When I did I didn’t immediately see any results until a couple of minutes but then my photos all started loading up. He even said I was his best customer of the day! Apple definitely have top notch customer support.