Photoshop Elements 9 install hangs

Discussion in 'Digital Photography' started by fhall1, Sep 28, 2010.

  1. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #1
    Trying to install the trial...keeps hanging at 36% "installing inspiration browser"...even tried restarting, redownloading the package...same result...stuck for an hour at 36% complete. Nothing on the Adobe forums...Any ideas?
     
  2. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #2
    On what Mac (Mac mini or iMac) with what exact Mac OS X version?
     
  3. Ninja Guidan macrumors regular

    Joined:
    Sep 30, 2005
    #3
    No problems installing here.

    MacBook Pro 2.2GHz, Snow Leopard 10.6.4

    How much free space on the hard drive do you have?
     
  4. fhall1 thread starter macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #4
    On the early 2009 iMac quoted in my sig - running OS X 10.6.4

    Install gets to that point and after sitting and looking at the "time to finish" climb to like 140 minutes, I finally have to "force quit" it, the cancel button lets you press it, but it doesn't cancel the setup.

    I have Elements 8 installed and it works fine...guess I'll have to stick with it for a while.
     
  5. Designer Dale macrumors 68040

    Designer Dale

    Joined:
    Mar 25, 2009
    Location:
    Folding space
    #5
    I looked at the trial for 9 myself, and the install was problematic. It took forever to download, stopped the process if I did anything else on-line. The install was a several hour deal on a MBP 2.5/C2D/4GB ram/7500 rpm HD. I left it do it's thing overnight.

    Dale
     
  6. fhall1 thread starter macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #6
    Thanks Dale...maybe if I get feeling masochistic, I'll start the install again and let it go overnight and see if it actually finishes.
     

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