Photoshop Elements Error

Discussion in 'Mac Apps and Mac App Store' started by Mac In School, Nov 28, 2011.

  1. Mac In School macrumors 65816

    Jun 21, 2007
    I've been on hold for Adobe support for an eternity, so I figured I'd try here. Y'all are usually better and faster anyway.

    I just purchased PS Elements 10 from the Mac App Store. It loads (slowly) and I can run it just fine, but when I close I get this error message:

    Could not save Preferences because you do not have the necessary access privileges.

    This, of course, causes it to load very slowly next time too.

    I repaired disk permissions. Didn't help.

    I Googled my eyes out, but can only find people having problems with older, full versions of Photoshop.

    Running this on an i7 iMac w/ 12 GB of RAM and Lion. Everything up-to-date.

    Any suggestions?

  2. Mac In School thread starter macrumors 65816

    Jun 21, 2007
    Tried deleting the plst files. Didn't help.

    Uninstalled using AppZapper and re-downloaded. No workie.
  3. Mac In School thread starter macrumors 65816

    Jun 21, 2007
    These are the 3 files in my preference folder:


    I tried manually setting myself as the owner of the first one. No help.

    If I peek into the .cfg file with a text editor, it displays the following path:

    /Applications/Adobe Photoshop Elements 10 Data/Custom File Info Panels/3.0

    Perhaps I need to open up the application package and tweak something in there?

    I'm runnin' out of ideas.

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