photoshop help! crashing for some reason

Discussion in 'Digital Photography' started by rweakins, Jul 7, 2009.

  1. rweakins macrumors 6502

    rweakins

    Joined:
    May 3, 2007
    #1
    all of a sudden my photoshop basically just stopped operating. i am hoping that someone may have had the same problem and can help. i can open the program but if i hit file>open or command+o the program crashes. i can drag images over the icon and photoshop will open then that way but when i go to save the program crashes.....any ideas?
     
  2. termina3 macrumors 65816

    Joined:
    Jul 16, 2007
    Location:
    TX
    #2
    I hate to ask this... but is it a legitimate copy?

    Do you have the most recent update?
     
  3. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
  4. rweakins thread starter macrumors 6502

    rweakins

    Joined:
    May 3, 2007
    #4
    it's somewhat legit. one of my teachers put it on my computer using the school license for me to use it in competition.
     
  5. rweakins thread starter macrumors 6502

    rweakins

    Joined:
    May 3, 2007
    #5
    which i would find where? this is what comes up when it crashes

    anyone else have this problem or know how to fix it
     

    Attached Files:

  6. snberk103 macrumors 603

    Joined:
    Oct 22, 2007
    Location:
    An Island in the Salish Sea
    #6
    Fix your permissions (Disk Utility). Whenever my copy of CS3 starts to act erratically, I fix my permissions and Photoshop works fine. I don't know why my permissions get messed up, but apparently they do....

    good luck
     
  7. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #7
    Applications -> Utilities -> Console.app -> "Show Log List" button

    ~/Library/Logs/CrashReporter -> The crash report for photoshop will be in there. You don't have to post 100% of it, but just maybe the first 100 lines of it.
     
  8. JohnMC macrumors 6502

    Joined:
    May 5, 2006
    Location:
    Duluth, MN
    #8
    Have you tried deleting your preferences file? The file is located in ~/UserHomeFolder/Library/Preferences/ . It is called "Adobe Photoshop CS4 Prefs.psp". Quit Photoshop, drag the file from the preferences folder to your desktop and relaunch Photoshop. It doesn't always do the trick, but it is always worth a try.
     
  9. rweakins thread starter macrumors 6502

    rweakins

    Joined:
    May 3, 2007
    #9
    i have cs3 would the process be the same?
     
  10. JohnMC macrumors 6502

    Joined:
    May 5, 2006
    Location:
    Duluth, MN
    #10
    Yes, the process is the same for CS3, but the file name is different. You should be able to find it without any trouble.
     

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