photoshop installation help

Discussion in 'Mac Basics and Help' started by crispymacuser, Feb 16, 2008.

  1. crispymacuser macrumors newbie

    Oct 5, 2007
    Ive downloaded the trial for photoshop before and then uninstalled it, at least i thought I did. I downloaded the trial again recently and I got this message:


    I've moved everything into the trash and emptied it apart from the trial which I just installed and can't understand why this is happening?
  2. Mitthrawnuruodo Moderator emeritus


    Mar 10, 2004
    Bergen, Norway
    Did you use the official un-installer (like you're supposed to) or did you just trash whatever parts of Photoshop you could find (a bad idea)?


    Oh, and re-downloading/re-installing the trial, will probably not work anyway... without more effort (like a OS X reinstall):

  3. crispymacuser thread starter macrumors newbie

    Oct 5, 2007
  4. dukeblue91 macrumors 65816


    Oct 7, 2004
    Raleigh, NC
    Did you delete the application support files in your library?
  5. andy.barron macrumors 6502

    Nov 30, 2006
    Bedford, England
    do a spotlight search for 'Photoshop' & see what results you get. Anything in the list with Photoshop, trash. Run the search again until there are non left & it should be good.
    If it persists, then 'File Buddy' could help with searching for hidden files (.filename).

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