photoshop installation help

Discussion in 'Mac Basics and Help' started by crispymacuser, Feb 16, 2008.

  1. crispymacuser macrumors newbie

    Joined:
    Oct 5, 2007
    #1
    Ive downloaded the trial for photoshop before and then uninstalled it, at least i thought I did. I downloaded the trial again recently and I got this message:

    [​IMG]

    I've moved everything into the trash and emptied it apart from the trial which I just installed and can't understand why this is happening?
     
  2. Mitthrawnuruodo Moderator emeritus

    Mitthrawnuruodo

    Joined:
    Mar 10, 2004
    Location:
    Bergen, Norway
    #2
    Did you use the official un-installer (like you're supposed to) or did you just trash whatever parts of Photoshop you could find (a bad idea)?

    [FAQ]

    Oh, and re-downloading/re-installing the trial, will probably not work anyway... without more effort (like a OS X reinstall):

     
  3. crispymacuser thread starter macrumors newbie

    Joined:
    Oct 5, 2007
  4. dukeblue91 macrumors 65816

    dukeblue91

    Joined:
    Oct 7, 2004
    Location:
    Raleigh, NC
    #4
    Did you delete the application support files in your library?
     
  5. andy.barron macrumors 6502

    Joined:
    Nov 30, 2006
    Location:
    Bedford, England
    #5
    do a spotlight search for 'Photoshop' & see what results you get. Anything in the list with Photoshop, trash. Run the search again until there are non left & it should be good.
    If it persists, then 'File Buddy' could help with searching for hidden files (.filename).
     

Share This Page