Photoshop Installation Not Working

Discussion in 'Mac Basics and Help' started by chrisgillick, Nov 9, 2009.

  1. chrisgillick macrumors newbie

    Oct 26, 2009
    Hello everyone,

    I had a trial of Photoshop and I purchased it on disk.
    I arrived and I tried to install it, but the serial number wouldn't work.

    I called Adobe and they said it was because I had a trial.
    I tried to uninstall it, but it wouldn't work, so I drug everything to the trash.

    Now when I try to install Photoshop from the disk, I get this error:
    Critical errors were found in setup for Adobe Photoshop CS4:
    The installer database is invalid: please re-install the product from the original media
    Please see the Setup log file for details. Click Quit to exit Setup.

    Has anyone experienced this? If so, can someone please help me fix it?

    Thank you very much!
  2. chrisgillick thread starter macrumors newbie

    Oct 26, 2009

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