phpmailer-fe + exceeds the maximum file size. Error:

[citizenzen]

I'm using an order form that includes a file upload using phpmailer-fe. I'm getting a lot of errors: "exceeds the maximum file size. Error:"

The order sends correctly. The client receives the error in their response email and no file gets attached. I checked with the Help Desk at the university where I work and they told me that the max file size for attachments is 25mb, yet I'm getting these errors on files less than half that size.

Two questions: can someone help me ferret out where this error is coming from and how to fix it? And/or is there a better product out there for processing forms and attaching/sending files?

I'm a graphic designer with just enough web and php experience to make me dangerous. Thank you!

 

[citizenzen]

Found this on another forum ...

If you run this script, just to know your server's PHP configuration:

<? phpinfo(); ?>

In the PHP core configuration, does upload_max_filesize show a limit of around 3Mb?​

phpinfo() shows a upload_max_filesize of 2mb.

So I will pursue this up the IT chain of command and find out if I can get that increased.

At least it gives me an avenue to explore and a possible solution to this problem.