pixel issue

[laidbackliam]

so, i brought my laptop into the michigan ave apple store to schedule them to fix my laptop screen and the right fan of my laptop.

i get home, open the laptop, and now i have dead pixels on the bottom of my screen, near the bottom. i'm going to try restarting to see if this fixes anything, but i highly doubt it. any ideas on what i should do?

 

[Shadow]

They could just be stuck, theres a program which flashes the screen to get rid of them, try VersionTracker. If that doesnt work, try massaging them...(carefully)

 

[clayj]

If the pixels were fine BEFORE you took it in for service, seems to me that Apple should be responsible for that.

 

[felipson]

If the pixels were fine BEFORE you took it in for service, seems to me that Apple should be responsible for that.

I agree and would demand an explanation or some sort of product damage reimbursement of some sort

 

[onthat]

Download a pixelfixer and try that, but don't attempt to rub the screen in any way...nor either side. Give the program time, it took me a little over 2 hours to fix one on my first Powerbook. If that doesn't work, bring it to the apple store.

 

[joseph_68]

Sounds like your display carelessly handled. There is no way I would stand for that. It sound like someone began picking up your notebook by the display OR in reassemling the case put some pressure on that part of the screen.

I would take it back in immediately and take a firm stance on a resolution.