PixelSkin HD Replacement

Discussion in 'iPhone Accessories' started by rumorman69, Sep 16, 2010.

  1. rumorman69 macrumors regular

    Jun 25, 2010
    Hey there. So I was wondering, if I get a bad pixel skin hd through the free apple iphone case program, I can get it replaced by Speck right? Do I have to send speck (or apple) back the bad case first? How exactly does the replacement process work? Can I get it replaced with another case? Thanks :D
  2. Knightshade macrumors member

    Jul 19, 2010
    Email speck describing the problem

    They'll likely ask you for a couple of things (proof you bought/own the case- a copy of your email from apple is fine here; probably the product code from the inside of the case, and some proof of the problem- in my case I took a video of the lock button being difficult to press and attached it to my reply).

    Provide those, and your address, and they'll ship you a new one.

    No need to return the old one.
  3. rumorman69 thread starter macrumors regular

    Jun 25, 2010
    Thanks. Do they send the replacement in retail packaging though or just a plastic bag or something?
  4. princesultan macrumors regular

    Aug 5, 2010
    got mine in a plastic bag.
  5. thadoggfather macrumors G3


    Oct 1, 2007
    Do you guys know the product code of the bad batch?

    I have a pixelskin hd where I can send them proof of that through the apple case but the case itself is not on me because it is so useless. i left it at home.
  6. thadoggfather macrumors G3


    Oct 1, 2007
    The product code of the bad batch?

    You are rude and not helpful. I know that thread exists, I've posted in it many times before. Can't find the exact product code of the batch that is affected though.

    You need prozac :rolleyes:

    Dont need help anyways, jsut called a family memmber and they read it off to me.
  7. PirateP macrumors 6502


    Aug 3, 2010
    Naboo Land
    I got my replacement today. It was in a retail box.
  8. 0001001 macrumors newbie

    Nov 10, 2010
    Does Speck replace the pixelskin only if I bought it from apple or do they replace it no matter where I bought it?
  9. gnychis macrumors 6502

    May 24, 2009
    from other posts it seems irregardless

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