Please delete

Discussion in 'MacBook Pro' started by JOSE891, Feb 12, 2014.

  1. JOSE891, Feb 12, 2014
    Last edited: Feb 14, 2014
  2. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #2

    Phone Apple again and insist on upper tier management support, keep calm, but explain that you are not satisfied and that you want this issue fixed. I must admit, on the very odd occasions I've had issues, I use my Apple representative and she calls the store if needed....last time I used it was to replace a faulty trackpad on my MBA...one call, she set up the repair and the whole job was done in store in under two hours.
     
  3. M5RahuL macrumors 68020

    M5RahuL

    Joined:
    Aug 1, 2009
    Location:
    Colorado
  4. Marty62 macrumors 6502

    Joined:
    Mar 11, 2010
    Location:
    Berlin formerly London
    #4
    1 - be polite but firm.
    2 - insist on getting properly looked after with this issue.
    3 - you bought apple care ... so ask for some "care" !!

    M.
     
  5. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #5
    The wifi dropping is most likely Mavericks, as that is a known bug, at least it was in the beta.

    I'd communicate to them regarding the battery stating being such a new laptop, the performance of the battery is abnormal. I'm not sure what to say about the flickering, that doesn't sound right but they (apple) seem unconcerned which is very uncharacteristic of them
     
  6. niteflyr macrumors 6502a

    Joined:
    Nov 29, 2011
    Location:
    Southern Cal
    #6
    Try a different Apple store. I've found AppleCare to be very good.
     
  7. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #7
    The return window becasue you dont like it is not the length of the warranty, and if their diagnostics are not showing any errors its hard for them to aggree something needs to be replaced.


    You can of course do like others said and keep trying some apple store reps replace stuff withoug even verifying its broken
     
  8. 5to1 macrumors regular

    Joined:
    Mar 9, 2008
    #8
    ?
     
  9. racer1441 macrumors 68000

    Joined:
    Jul 3, 2009
    #10
    No such thing as karma.
     
  10. Barney63 macrumors 6502a

    Barney63

    Joined:
    Jan 9, 2014
    Location:
    Bolton, UK.
    #11
    There is.........
    I had a Chicken Karma last night :D

    Barney
     
  11. stevep macrumors 6502a

    stevep

    Joined:
    Oct 13, 2004
    Location:
    UK
    #12
    Yep, a known hardware fault. I can fix that problem for you free of charge. Just ship the MBP to me and I'll sort it out.
     
  12. RMXO macrumors 6502a

    Joined:
    Sep 1, 2009
    #13
  13. FrozenDarkness macrumors 65816

    Joined:
    Mar 21, 2009
    #14
    god i just read that topic, all i can tink of is "My dog"
     
  14. 5to1 macrumors regular

    Joined:
    Mar 9, 2008
    #15
  15. saturnotaku macrumors 68000

    Joined:
    Mar 4, 2013
    #16
    You don't have enough posts to be able to access the marketplace.
     
  16. NewbieCanada macrumors 68030

    Joined:
    Oct 9, 2007
    #17
    True Karma would be Apple taking it in for repairs... and then refusing to return or refund it, and calling him names for trusting them.
     
  17. 5to1, Feb 13, 2014
    Last edited: Feb 13, 2014

    5to1 macrumors regular

    Joined:
    Mar 9, 2008
    #18
    Ahh, thanks for letting me know :) another 200 more posts to go :/
     
  18. fskywalker macrumors 65816

    fskywalker

    Joined:
    Nov 6, 2009
    #19
    Agree! Wonder what finally happened with the 5s AT&T / TMobile trade ....:eek:
     

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