Ok, so here is my problem that I have to ask some of you whether it is fair or not. I already know the answer because most of you AT&T fans will claim that's how the world spins. I don't agree and here's my bill: case: I have a 3 line family deal ($59.99 for two lines, $9.99 additional line). This was what was promised or "lied" to me before I signed up for AT&T coming from TMobile. After my 30 days, of course the bill came and it never was promised what was sold to me. I have a discount as well (25%) but to find out how it works now after all the at&t "magic" spun around my face, I realize it's a real rip. The discount is suppose to be applied to SERVICES AND FEATURES. Let's get the following info down: 1) first two lines under the $59.99 are iPhone 3G phones. So: Line 1 = $30 data plan, Line 2 = $30 data plan. Also attached to line one is a $30 unlimited family text plan. 2) The discount is applied to the $59.99 plan + each data plan. BUT here is the kicker. AT&T bills it as $50 for the first line, so we get 25% off $50 which comes to $37.50. The 9.99 DOES NOT GET the 25% discount! 3) Each data plan gets it's own 25% off discount so it's $22.50 each. 4) Found out now after having this for 11 months that my family unlimited texting doesn't get discounted. OK, fine, I'll buy that. Here is what's ****ed up; taking account for ONLY the first line here. How would you apply discounts? Let's say you shop at best buy. You get a 10% off coupon. Do you apply the 10% to the $100 item you buy, then you tax the remainder? I'm confused to how the taxes work and I just think it's really not a discount because if you factor in the taxes and other federal/city charges, you don't really get a 25% discount at all. (see the bill below): If you see the bill above, you have the: $50 (first line) + $30 data plan + $30 fam. unlimited texting plan = $110. Then you get TAXED/Reg/City/Federal'ed up the arse @$110. BUT the discount is applied to $50 (first line), $30 (data), which comes to $20 discount as noted in the National Account Discount. But this doesn't make it right though; you TAX/SURCHARGE ME @$110 FIRST - then you apply the discount of 25% at the $50, $30 respectively. When you subtract this $20 total credit off of the surcharges, I don't get 25% discount. BUT you bill my employer the difference!!!!? Can someone please give me hindsight to why this is so? I was expecting $50 (w/discount) = $37.50 $30 (w/discount) = $22.50 $30 (w/o discount) = $30.00 Total for line one = $90.00 THEN you tax that amount. When I got to the store and buy a shirt that has been discounted from MSRP, they don't tax me on the original MSRP then apply the discounted difference!!! How the fccuk does AT&T get away with this?