Hi all, I would greatly appreciate it if anyone could point me in the right direction with this problem I'm having. My WD Elements 2TB was running fine until I dropped something heavy on my table, at which point it was ejected, with the computer issuing a notice that the disk was not readable by the computer. I tried plugging it back in and I got the same error, but after a couple of tries, it stopped detecting it altogether. I can't even find it in Disk Utility. Anyway, I've tried using different USB cables, different power adapters, and even plugged it into my PC: nothing has changed. I hear a faint clicking noise every time I plug it in, but that doesn't last too long. It's whisper quiet after that. SO, WD said that they'd let me open this thing up and try to recover files myself (so that i don't have to pay someone else hundreds to do it for me) without voiding the warranty. That means I need any help I can get in: 1. Determining the problem 2. Recovering files I understand that the second might be a big undertaking, but I have no idea how to solve either of the two problems. Please and thank you!