I'm getting close to desperation. This whole experience I've had in the past week has been one of the most frustrating experiences of my life.
I ordered something off eBay, but I forgot to update my address so it was sent to my old address. I contacted the seller but the package was already shipped. I called USPS after to ask them if they could reroute the package back to me since it was en route. They said no BUT as long as my mails were getting forwarded to my new address (which was the case). The package was confirmed to be delivered on Jan. 11th and I still don't have my package.
I have been pestering USPS non stop for the past week but they are just full of arrogant people with attitudes. They are very unwilling to help me, try their best to hang up, and haven't helped me resolve this issue. To make matters worse, the tenants of my old address MOVED after the package was delivered, just 3 days later on Jan. 14th. So it's entirely possible that the package was delivered to them and they didn't return it.
So now I have money down the drain, no package, seller wont refund me (thats a given), and of course USPS will say its not their fault. The package was not insured either so the seller can't/isn't willing to do anything. Okay yeah, all of this could have been avoided if I wasnt careless and updated my address in the beginning, but you cant fault me for not taking responsibility afterwards. I did all I could to get the package back to me, but can you really blame me for not taking further action after USPS told me not to worry? They literally told me "don't worry, if your mails are getting forwarded, it should get to you". Who am I to not trust the words of a USPS employee?
So I guess what Im asking is what should I do? Or more like is there anything I CAN do?
I ordered something off eBay, but I forgot to update my address so it was sent to my old address. I contacted the seller but the package was already shipped. I called USPS after to ask them if they could reroute the package back to me since it was en route. They said no BUT as long as my mails were getting forwarded to my new address (which was the case). The package was confirmed to be delivered on Jan. 11th and I still don't have my package.
I have been pestering USPS non stop for the past week but they are just full of arrogant people with attitudes. They are very unwilling to help me, try their best to hang up, and haven't helped me resolve this issue. To make matters worse, the tenants of my old address MOVED after the package was delivered, just 3 days later on Jan. 14th. So it's entirely possible that the package was delivered to them and they didn't return it.
So now I have money down the drain, no package, seller wont refund me (thats a given), and of course USPS will say its not their fault. The package was not insured either so the seller can't/isn't willing to do anything. Okay yeah, all of this could have been avoided if I wasnt careless and updated my address in the beginning, but you cant fault me for not taking responsibility afterwards. I did all I could to get the package back to me, but can you really blame me for not taking further action after USPS told me not to worry? They literally told me "don't worry, if your mails are getting forwarded, it should get to you". Who am I to not trust the words of a USPS employee?
So I guess what Im asking is what should I do? Or more like is there anything I CAN do?