Please help identify what's the problem [Kernel Panic]

Discussion in 'Mac Basics and Help' started by silasdaninja, Mar 19, 2011.

  1. silasdaninja macrumors newbie

    Joined:
    Mar 22, 2009
    #1
    Hello all,

    I've been encountering these panics very frequently. I think it mostly happened when I tried to sync my iphone to my itunes.

    Could this be hardware or firmware error?

    My suspicion is that my USB are faulty.

    Can someone identify from the error message below, what the problem is?

    Thanks alot!

    Interval Since Last Panic Report: 591 sec
    Panics Since Last Report: 1
    Anonymous UUID: 50EFE69E-876F-4E7A-ABBE-446168B7AC31

    Sun Mar 20 10:30:18 2011
    panic(cpu 2 caller 0xffffff80002cffbc): Kernel trap at 0xffffff7f80a2f741, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000040, CR3: 0x000000000cf34000, CR4: 0x0000000000000660
    RAX: 0xffffff805817b760, RBX: 0x000000005817b760, RCX: 0xffffff8059144e00, RDX: 0xffffff801a04f308
    RSP: 0xffffff805817b728, RBP: 0xffffff805817b760, RSI: 0x0000000000000002, RDI: 0xffffff805817b720
    R8: 0x0000000000000187, R9: 0x0000000000000000, R10: 0x000000000000148f, R11: 0xffffff80004edbd8
    R12: 0x0000000000000008, R13: 0x0000000000000246, R14: 0xffffff805817b720, R15: 0xffffff800ea4ae00
    RFL: 0x0000000000010212, RIP: 0xffffff7f80a2f741, CS: 0x0000000000000008, SS: 0x0000000000000010
    Error code: 0x0000000000000000

    Backtrace (CPU 2), Frame : Return Address
    0xffffff805817b3c0 : 0xffffff8000204b99
    0xffffff805817b4c0 : 0xffffff80002cffbc
    0xffffff805817b610 : 0xffffff80002e202a
    0xffffff805817b620 : 0xffffff7f80a2f741
    0xffffff805817b760 : 0xffffff7f810aa4d6
    0xffffff805817b780 : 0xffffff7f80a2f72d
    0xffffff805817b7c0 : 0xffffff8000534c2c
    0xffffff805817b810 : 0xffffff7f80a2eb82
    0xffffff805817b830 : 0xffffff7f80a2f083
    0xffffff805817b870 : 0xffffff7f80a2f1ec
    0xffffff805817b8a0 : 0xffffff800032605e
    0xffffff805817b970 : 0xffffff800035a197
    0xffffff805817bbc0 : 0xffffff800036818c
    0xffffff805817bc80 : 0xffffff80004a6bb6
    0xffffff805817bda0 : 0xffffff80004ac2d7
    0xffffff805817bea0 : 0xffffff80004ac6c3
    0xffffff805817bf40 : 0xffffff80004e0c3f
    0xffffff805817bfa0 : 0xffffff80002e2511
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleUSBEthernetHost(2.1.1)@0xffffff7f810a8000->0xffffff7f810adfff
    dependency: com.apple.iokit.IONetworkingFamily(1.9)@0xffffff7f80a20000
    dependency: com.apple.iokit.IOUSBFamily(4.1.7)@0xffffff7f80f47000
    com.apple.iokit.IONetworkingFamily(1.9)@0xffffff7f80a20000->0xffffff7f80a39fff

    BSD process name corresponding to current thread: JavaApplicationS

    Mac OS version:
    10J567

    Kernel version:
    Darwin Kernel Version 10.6.0: Wed Nov 10 18:11:58 PST 2010; root:xnu-1504.9.26~3/RELEASE_X86_64
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 29126188742624
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI 4.1.5 (addr 0xffffff7f811b1000, size 0x65536) - last unloaded 207078833710
    loaded kexts:
    com.parallels.kext.prl_vnic 6.0 11822.604190
    com.parallels.kext.prl_netbridge 6.0 11822.604190
    com.parallels.kext.prl_usb_connect 6.0 11822.604190
    com.parallels.kext.prl_hid_hook 6.0 11822.604190
    com.parallels.kext.prl_hypervisor 6.0 11822.604190
    com.apple.driver.AppleUSBEthernetHost 2.1.1 - last loaded 22018361948217
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AppleBluetoothMultitouch 54
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AGPM 100.12.19
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleHDA 1.9.9f12
    com.apple.driver.AppleMikeyDriver 1.9.9f12
    com.apple.driver.IOBluetoothSCOAudioDriver 2.3.8f7
    com.apple.driver.AudioAUUC 1.13
    com.apple.driver.AppleUpstreamUserClient 3.4.5
    com.apple.driver.AppleMCCSControl 1.0.17
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.kext.AppleSMCLMU 1.5.0d3
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
    com.apple.filesystems.ntfs 3.3
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleGraphicsControl 2.8.68
    com.apple.GeForce 6.2.6
    com.apple.driver.IOBluetoothBNEPDriver 2.3.8f7
    com.apple.driver.AppleIntelHDGraphics 6.2.6
    com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
    com.apple.driver.AppleUSBTCButtons 200.3.2
    com.apple.driver.AppleIRController 303.8
    com.apple.driver.AppleUSBCardReader 2.5.8
    com.apple.driver.AppleUSBTCKeyboard 200.3.2
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.iokit.IOAHCIBlockStorage 1.6.3
    com.apple.driver.AppleUSBHub 4.1.7
    com.apple.driver.AppleFWOHCI 4.7.1
    com.apple.driver.AirPortBrcm43224 426.36.1
    com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleUSBEHCI 4.1.7
    com.apple.driver.AppleAHCIPort 2.1.5
    com.apple.driver.AppleACPIButtons 1.3.5
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.6
    com.apple.driver.AppleACPIEC 1.3.5
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
    com.apple.driver.IOBluetoothHIDDriver 2.3.8f7
    com.apple.driver.AppleMultitouchDriver 207.10
    com.apple.driver.DspFuncLib 1.9.9f12
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.8.0fc1
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 1.9.9f12
    com.apple.iokit.IOHDAFamily 1.9.9f12
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleSMC 3.1.0d3
    com.apple.driver.IOPlatformPluginFamily 4.5.0d5
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.nvidia.nv50hal 6.2.6
    com.apple.NVDAResman 6.2.6
    com.apple.iokit.IONDRVSupport 2.2
    com.apple.iokit.IOGraphicsFamily 2.2
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
    com.apple.iokit.IOBluetoothFamily 2.3.8f7
    com.apple.driver.AppleUSBMultitouch 206.6
    com.apple.iokit.IOUSBMassStorageClass 2.6.5
    com.apple.iokit.IOUSBHIDDriver 4.1.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.driver.AppleUSBMergeNub 4.1.5
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 4.1.5
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IO80211Family 312
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.iokit.IOUSBFamily 4.1.7
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.2
    com.apple.driver.AppleACPIPlatform 1.3.5
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
    Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
    Serial ATA Device: MATSHITADVD-R UJ-898
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
    USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0xfa140000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
     
  2. MacForScience macrumors 6502

    MacForScience

    Joined:
    Sep 7, 2010
    Location:
    USA
    #2
    You can confirm the presence of a hardware issue by running hardware test which is included on the discs that came with your computer.

    I don't think you have a hardware issue it looks like it is a kernel extension issue. If you look at the back trace it says:
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleUSBEthernetHost(2.1.1)@0xffffff7f810a8000->0xffffff7f810adfff
    dependency: com.apple.iokit.IONetworkingFamily(1.9)@0xffffff7f80a20000
    dependency: com.apple.iokit.IOUSBFamily(4.1.7)@0xffffff7f80f47000
    com.apple.iokit.IONetworkingFamily(1.9)@0xffffff7f80a20000->0xffffff7f80a39fff

    I would run the following terminal command:
    at the prompt type exactly:
    sudo kextload -t /System/Library/Extensions/IONetworkingFamily.kext
    at the prompt type your password and wait for the output if could take a while.

    Perform the same for IOUSBFamily.kext

    Check what the output is: if the output is normal it will say that it can load if it has issues it will tell you. Post results.

    Cheers
     
  3. silasdaninja thread starter macrumors newbie

    Joined:
    Mar 22, 2009
    #3
    Hi MacForScience

    Thank u for the prompt reply.

    I typed the command into terminal, but I got this instead:

    Notice: -print-diagnostics (-t) ignored; use kextutil(8) to test kexts.

    Is there another command I must type? Sorry, I'm not good at command lines.

     
  4. MacForScience macrumors 6502

    MacForScience

    Joined:
    Sep 7, 2010
    Location:
    USA
    #4
    They must have changed the command on 10.6. Change the command to the following:
    sudo kextutil -t /System/Library/Extensions/IONetworkingFamily.kext do for both .kext mentioned in my previous reply.

    Sorry about that I was not aware they changed that.

    Cheers
     
  5. silasdaninja thread starter macrumors newbie

    Joined:
    Mar 22, 2009
    #5
    Hi MacForScience

    I got the following replies:

    The booter does not recognize symbolic links; confirm these files/directories aren't needed for startup:
    /System/Library/Extensions/IONetworkingFamily.kext/Contents/CodeDirectory
    /System/Library/Extensions/IONetworkingFamily.kext/Contents/CodeRequirements
    /System/Library/Extensions/IONetworkingFamily.kext/Contents/CodeResources
    /System/Library/Extensions/IONetworkingFamily.kext/Contents/CodeSignature

    AND


    The booter does not recognize symbolic links; confirm these files/directories aren't needed for startup:
    /System/Library/Extensions/IOUSBFamily.kext/Contents/CodeDirectory
    /System/Library/Extensions/IOUSBFamily.kext/Contents/CodeRequirements
    /System/Library/Extensions/IOUSBFamily.kext/Contents/CodeResources
    /System/Library/Extensions/IOUSBFamily.kext/Contents/CodeSignature


    Not sure what went wrong here...


     
  6. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #6
    It is a USB device causing the problem. Try it without any USB devices connected to it and then Reset Your PRAM. Then try it without any USB devices to see if the Panics clear up.
     
  7. MacForScience macrumors 6502

    MacForScience

    Joined:
    Sep 7, 2010
    Location:
    USA
    #7
    You did it right. You can try the PRAM reset I doubt it will work. You need to replace the two kext files. You can find them on the DVD.

    Cheers
     

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