Please help me delete these two files!

[markfc]

Please can you help me delete these two installer files.
I've moved them to trash but when I try and empty trash it says they are in use.
They're not mounted and not showing up in disk utility.
I've rebooted and tried in safe mode - same thing.
Tried from the terminal but no joy.
Thanks

 

[bogdanw]

"removing locked files from Trash" https://forums.macrumors.com/threads/removing-locked-files-from-trash.2349189/

 

[markfc]

Thanks for coming back to me!

I have tried this before but I get this message ;

Password:
override rw-r--r-- root/wheel restricted for /Users/mark/.Trash/death/Install macOS Sierra.app/Contents/SharedSupport/InstallESD.dmg? y
rm: /Users/mark/.Trash/death/Install macOS Sierra.app/Contents/SharedSupport/InstallESD.dmg: Operation not permitted
rm: /Users/mark/.Trash/death/Install macOS Sierra.app/Contents/SharedSupport: Directory not empty
rm: /Users/mark/.Trash/death/Install macOS Sierra.app/Contents: Directory not empty
rm: /Users//.Trash/death/Install macOS Sierra.app: Directory not empty
override rw-r--r-- root/wheel restricted for /Users/mark/.Trash/death/Install macOS Catalina.app/Contents/SharedSupport/InstallESD.dmg? y
rm: /Users/mark/.Trash/death/Install macOS Catalina.app/Contents/SharedSupport/InstallESD.dmg: Operation not permitted
rm: /Users/mark/.Trash/death/Install macOS Catalina.app/Contents/SharedSupport: Directory not empty
rm: /Users/mark/.Trash/death/Install macOS Catalina.app/Contents: Directory not empty
rm: /Users/mark/.Trash/death/Install macOS Catalina.app: Directory not empty
rm: /Users/mark/.Trash/death: Directory not empty
Marks-MacBook-Pro-2:test mark$

 

[bogdanw]

Have you tried with

sudo rm -rf ~/.Trash

 

[markfc]

Have you tried with

sudo rm -rf ~/.Trash

Yep no dice.

I did manage to do it though. I found a post of a similar issue.

I moved them to /Tmp and restarted and they disappeared.

Thanks for the links though. Appreciated.

 

[Nermal]

That's a cunning fix! I might have to remember that one

 

[Brian33]

The OP's post reminded me I'd recently downloaded the Mojave installer app. I tried 'sudo rm....' also (I'm pretty familiar with the command line) and had the same result.

The problem is that the 'InstallESD.dmg' file has the flag: "restricted", as one can see with 'ls -lO'. From what i've read files with that flag are under control of SIP, which normally requires disabling SIP for removal.

Moving to /tmp and rebooting sounds easier -- I'll give it a try!

 

[markfc]

The OP's post reminded me I'd recently downloaded the Mojave installer app. I tried 'sudo rm....' also (I'm pretty familiar with the command line) and had the same result.

The problem is that the 'InstallESD.dmg' file has the flag: "restricted", as one can see with 'ls -lO'. From what i've read files with that flag are under control of SIP, which normally requires disabling SIP for removal.

Moving to /tmp and rebooting sounds easier -- I'll give it a try!

It definitely worked for me. Hope it works for you.

 

[Brian33]

It definitely worked for me. Hope it works for you.

Yup, moving "Install macOS Mojave.app" to /tmp and rebooting got rid of it! Much more convenient than disabling SIP, removing, and enabling SIP again. Thanks for passing on that tip.