I trying to help my dad out with some internet problems he has at home. We're in the Northern Virginia Area and have Comcast cable as our provider. Since visiting for the holidays, I've noticed that his service is both very uneven and tests much slower than the package promisses. He has an 8MB ps option for 50 bucks. Now I know there's no way he's ever going to actually see this speed and download an 80MB file in 10 seconds flat. However, based upon some online testing speeds (the one cnet provides, for instance), he's getting something like 500 kbps to 1200 kbps. My service at home is DSL and is consistently 1500 kbps. On his service, at one moment nyt.com loads very quickly then the next it takes something like 20 seconds. We have the generic Motorola modem and the Belkin Pre-N wireless router. Although not as consistent as my Airport Express, the router turns up and I'm usually able to hop on with ho problems. We've reset modem and router connections a number of times with no avail. Am I missing something here? Could this be a connection problem between the server and our home? Could this be a modem problem? They're sending someone out tomorrow and I'd like to be on my toes, as they've typically shrugged my dad's previous compliants off.